Marcus Pope
Virginia Beach
Summary
Experienced social worker with a strong background in case management. Proficient in managing diverse caseloads and implementing client-centered care plans. Skilled in communication and problem-solving, ensuring effective service delivery and high client satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Navy Drug and Alcohol Counselor (Supervisor)
Naval Medical Center Portsmouth
02.2018 - 10.2021
- Created comprehensive transition plans for clients, detailing diagnosis, prognosis, treatment pathways, service history, and goals
- Facilitated client access to community resources, improving support networks.
- Conducted initial and continuous evaluations of the patient's and family's reactions to the diagnosis, their living conditions, and their discharge planning requirements
- Evaluated healthcare benefits to ensure comprehensive care
- Collaborated with multidisciplinary teams to optimize client care.
- Conducted client interviews to gather information and tailor care strategies.
- Enhanced client satisfaction by resolving service-related issues promptly.
- Maintained accurate client records to support effective case management.
Master of Social Work (Intern)
Veterans Affairs Medical Center
01.2021 - 08.2021
- Maintained accurate treatment records, organized caseloads, and prioritized tasks
- Identified client needs and provided referrals for assistance using community resources
- Build rapport and evaluate suicide risk using the Columbia Suicide Rating Scale.
- Organized multi-disciplinary team meetings to streamline patient care coordination
- Provided crisis intervention services, deescalating situations and connecting individuals with appropriate resources.
- Utilized cultural competency when working with diverse populations, demonstrating sensitivity and understanding of differing backgrounds or viewpoints.
- Coordinated care with external providers to ensure seamless delivery of services across multiple agencies or institutions.
- Implemented effective case management strategies that improved overall client satisfaction and outcomes.
Master of Social Work Intern
Naval Medical Center Portsmouth
08.2018 - 01.2021
- Diagnosed substances use disorder and level of care following program entry screening
- Worked effectively with diverse populations and cultural backgrounds as Case Manager
- Maintained accurate treatment records, organized caseloads and prioritized tasks
- Developed strong rapport with clients and their families, fostering trust and open communication.
- Enhanced client experiences by providing individualized counseling and support services.
- Contributed to program evaluation efforts by collecting data on service effectiveness and implementing improvements based on findings.
- Participated in ongoing professional development opportunities to stay current on best practices in social work field.
- Delivered evidence-based interventions tailored to the unique needs of each client.
Navy Drug and Alcohol Counselor
United States Navy
03.2014 - 08.2018
- Identified client needs and provided referrals using available support systems and resource
- Provided guidance and support to individuals struggling with addiction.
- Assisted clients in developing relapse prevention skills for sustained recovery.
- Conducted counseling sessions to help clients overcome substance abuse challenges.
- Improved client outcomes by coordinating care with other healthcare professionals.
- Enhanced clients' coping strategies by implementing personalized treatment plans.
- Facilitated workshops to educate clients about the effects of substance abuse.
- Promoted recovery through continuous monitoring and follow-up sessions.
Education
Master of Science - Advanced Clinical Practice Social Work
Saint Leo University
Saint Leo, FL08-2021
Skills
- Case management
- Client assessment
- Crisis intervention
- Resource coordination
- Client advocacy
- Support planning
- Needs evaluation
- Progress monitoring
- Interdisciplinary collaboration
- Client Advocacy
- Care coordination
- Proficiency in Microsoft Office Suite
Certification
Basic Life Support, Red Cross Learning Center Site, 03/01/25
Timeline
Master of Social Work (Intern)
Veterans Affairs Medical Center
01.2021 - 08.2021
Master of Social Work Intern
Naval Medical Center Portsmouth
08.2018 - 01.2021
Navy Drug and Alcohol Counselor (Supervisor)
Naval Medical Center Portsmouth
02.2018 - 10.2021
Navy Drug and Alcohol Counselor
United States Navy
03.2014 - 08.2018
Master of Science - Advanced Clinical Practice Social Work
Saint Leo University
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