Marcus Washington
Harrisonburg
Summary
Organized and efficient press operator familiar in setting up printing presses and materials for various printing jobs. Several-years of meeting production goals as a member of a production team. That invaluable experience demonstrates the importance of high quality production backing the representation of the company from the sales team.
Overview
11
11
years of professional experience
Work History
Press Operator
LSC Communications
Harrisonburg
06.2021 - Current
- Operated printing presses to produce high-quality printed materials.
- Monitored production processes to ensure adherence to quality standards.
- Adjusted machine settings for optimal performance during production runs.
- Followed safety protocols to create a secure work environment for all staff.
- Trained new operators on equipment usage and safety procedures effectively.
- Ensure that all safety regulations are followed while operating machinery.
- Troubleshot press when product defects occurred and immediately remedied issues.
- Train new employees in safe operation procedures for printing presses.
- Perform minor repairs to machines as needed.
Sales Representative
Air Solutions
Harrisonburg
12.2019 - 06.2021
- Assisted customers in identifying suitable air quality solutions and products.
- Demonstrated product features and benefits to potential clients effectively.
- Maintained up-to-date knowledge of air solutions industry trends and technologies.
- Managed customer inquiries through various communication channels promptly.
- Supported sales initiatives by organizing promotional materials and displays.
- Participated in training sessions to enhance product knowledge and sales skills.
- Recorded customer interactions accurately in the company's CRM system.
- Developed key customer relationships to increase sales.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Generated new sales leads through cold calling and networking activities.
- Maintained accurate records of all sales and prospecting activities.
- Negotiated pricing contracts with customers to maximize profits.
Sales Representative
Nation’s Choice Windows
Alexandria
04.2017 - 10.2019
- Collaborated with team members to ensure seamless customer service experiences.
- Managed customer inquiries through various communication channels promptly.
- Supported sales initiatives by organizing promotional materials and displays.
- Participated in training sessions to enhance product knowledge and sales skills.
- Recorded customer interactions accurately in the company's CRM system.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Negotiated pricing contracts with customers to maximize profits.
- Reviewed monthly performance against targets set by management team.
- Researched competitors' products, prices, and sales techniques.
- Identified opportunities for cross-selling additional products and services.
- Collaborated with marketing team to create promotional materials for products and services.
- Set up meetings with potential clients and listened to their wishes and concerns.
- Negotiated deals and handled complaints or objections.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Listened to customer needs to identify and recommend best products and services.
Marketing Manager/Salesperson
NuLook Home Design
Fairfax
05.2014 - 04.2017
- Organized promotional events to showcase home design solutions.
- Monitored competitor activities and reported findings to management.
- Supervised a team of junior marketers in executing various projects.
- Organized trade shows and exhibitions to promote brand awareness.
- Monitored competitors' activities to keep up with industry trends.
- Identified opportunities for new client acquisition through various marketing channels.
- Marketed research and analyzed data to identify and define audiences.
- Established effective working relationships with sales and agency leadership.
Education
Some College (No Degree) - Business Management
Hampton University
Hampton, VASome College (No Degree) - Business Management
Strayer University
Manassas, VASkills
- Results Driven
- Strong believer in maintaining or creating established standards to foster a positive professional experience
- Empathetically creating a connection with all prospective clients to offer the greatest value in service/product that aligns with their individual needs
Timeline
Press Operator
LSC Communications
06.2021 - Current
Sales Representative
Air Solutions
12.2019 - 06.2021
Sales Representative
Nation’s Choice Windows
04.2017 - 10.2019
Marketing Manager/Salesperson
NuLook Home Design
05.2014 - 04.2017
Some College (No Degree) - Business Management
Hampton University
Some College (No Degree) - Business Management
Strayer University