Marful Ghansah
Stafford
Summary
Results-driven Fulfillment Center Associate with expertise in warehouse safety, packing efficiency, and time management. Proven ability to implement safety protocols and train new hires, ensuring a secure and productive work environment.
Detail-oriented warehouse professional with strong skills in operational efficiency and safety compliance. Excelled in processing customer orders accurately while collaborating with team members to enhance workflow and minimize delays. Ready to contribute to a dynamic team focused on delivering exceptional service.
Energetic and collaborative individual with passion for teamwork and customer satisfaction. Understands importance of effective communication and problem-solving. Committed to contributing positively and making meaningful impact on team goals.
Experienced with teamwork, contributing to seamless daily operations and collective success. Utilizes strong communication skills to enhance team efficiency and resolve issues promptly. Track record of reliability and adaptability, ensuring consistent support and positive outcomes.
Overview
3
3
years of professional experience
Work History
Fulfillment Center Associate
Amazon
Fredericksburg, Virginia
04.2024 - 12.2025
- Operated and maintained warehouse equipment to ensure efficient product handling.
- Processed customer orders swiftly, ensuring accuracy in packaging and labeling.
- Implemented safety protocols, promoting a secure working environment for all associates.
- Assisted in training new hires on operational procedures and safety standards.
- Utilized handheld scanners for tracking shipments and inventory management effectively.
- Prepared packages for shipment while adhering to carrier guidelines, resulting in reduced damages and returns due to improper packaging.
- Collaborated with team members to optimize workflow and minimize delays.
- Conducted quality checks on products to ensure compliance with company standards.
Team Member
McDonald's
Stafford, VA
09.2022 - 12.2022
- Delivered exceptional customer service in high-volume environment.
- Operated kitchen equipment efficiently to prepare food items.
- Maintained cleanliness and organization of workstations and dining areas.
- Collaborated with team members to ensure timely order fulfillment.
- Managed cash register operations, processed transactions accurately.
- Resolved customer complaints promptly to enhance satisfaction levels.
- Followed safety and sanitation protocols to uphold food quality standards.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
Education
Associate of Science - Business Administration And Management
Pennsylvania State University
University Park, PA05.2029
Skills
- Loading and unloading
- Shipping procedures
- Warehouse safety
- Cycle counting
- Adaptable to change
- Packing efficiency
- Workstation organization
- Barcode scanning
- Pallet jack use
- Time management
- Quality control
- Team collaboration
- Workload prioritization
- Safety compliance
Languages
Twi/Fante
Native or Bilingual
Interests
- I enjoy helping others and giving back to the community
- Team Sports
- Gym Workouts
- Dancing
- Mindfulness Practices
- Video Gaming
- Artificial Intelligence (AI) and Machine Learning
- Youth Development Programs
- Fundraising Events
- Community Cleanup
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Music
- Graphic Design
- Reading
- Strategy Games
- Watching Movies and TV Shows
- Blogging/Vlogging
- I like working with my hands and fixing things
Timeline
Fulfillment Center Associate
Amazon
04.2024 - 12.2025
Team Member
McDonald's
09.2022 - 12.2022
Associate of Science - Business Administration And Management
Pennsylvania State University