Maria Osorio

Chick-fil-A

Woodbridge

03.2023 - Current

Provided exceptional customer service in a fast-paced dining environment.
Collaborated with team members to ensure efficient order preparation and delivery.
Maintained cleanliness and organization of dining area and food preparation stations.
Assisted in training new employees on company policies and procedures.
Handled cash transactions accurately at the front counter and drive-thru.
Monitored inventory levels and restocked supplies as needed throughout shifts.
Resolved customer inquiries and complaints with professionalism and empathy.
Supported kitchen staff by preparing ingredients and assembling menu items efficiently.
Maintained a clean and organized work area throughout shift.
Operated cash registers to process payments from customers.
Worked hard to learn required tasks quickly to maximize performance.
Greeted customers upon entering the store with friendly demeanor.
Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
Collaborated with team members to maximize productivity and efficiency.
Rotated through series of different stations based on team needs.
Built and maintained working relationships with peers and upper management.
Trained new team members using approved training materials and information.
Looked for ways to go above and beyond job requirements.
Identified opportunities for process improvements within the department.
Assisted in inventory management, ensuring stock levels met demand without excess.
Participated in team meetings to discuss strategies for improvement.
Collaborated with team members to achieve daily goals.
Collaborated with team members to achieve project milestones within set deadlines.
Maintained positive working relationship with fellow staff and management.
Worked closely with human resources to support employee management and organizational planning.