Maria Rivas
Stafford
Summary
Experienced administrative professional excelling in customer service and data entry. Proven ability to maintain confidentiality and streamline office operations. Adept at scheduling and documentation, fostering positive relationships with families while ensuring accurate record-keeping and efficient support for staff and student records. Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs. A dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Prince William County Schools
06.2023 - Current
- Answer multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintain and Update staff contact information, Phone extensions, office room numbers
- Schedules rooms for in-person applications and enrollment/orientation
- Maintains conference room schedules
- Maintains the County Vehicle Authorization Log, requests, keys, and calendar for staff use of PK vehicles
- Coordinates maintenance when needed
- Maintained confidentiality of sensitive information by adhering to privacy policies and implementing secure filing systems.
- Deliver excellent family support through prompt responses to family inquiries, addressing concerns effectively, and providing enrollment process questions
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Submitting/Monitoring work orders. Provide updates and support as needed.
- Searching, updating and review online student registrations
- Keep an office supply inventory and order items as needed.
- Performed timekeeping duties, including running and reviewing employee leave reports and daily punch records.
- Provide training for new administrative staff on office procedures and software tools and front office duties.
- Assists with payroll/Time for school timesheets/inventory/work orders in coordination with Bookkeeper
- Policy Council- Report translations, Printing materials, oversee in person and virtual meeting and assist with meeting notes.
- Assist with supply order request and distribution for teachers.
- Laptop property loan forms.
- Scholarship request forms for parents.
- Respond to emails and or calls for AA in their absence.
- Winter Coat sponsor donations and distribution to Preschool students and families.
- Other tasks assigned by AA or supervisor.
Assistant Teacher
Prince William County Schools
10.2012 - 06.2023
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Completed daily reports, meal count sheets, and attendance logs.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension, and personal growth.
- Worked with teacher to identify and target opportunities for instructional improvements.
- Established positive relationships with parents through effective communication, fostering parental involvement in their children''s education.
- Assisted in implementation of new learning tools, systems and materials.
- Increased student engagement by incorporating hands-on activities and group projects into the curriculum.
- Created visually appealing bulletin boards that showcased student work and reinforced key concepts from lessons.
- Conducted educational games and activities to reinforce learning concepts in enjoyable manner.
- Assisted with preparation of teaching materials and resources, streamlining lesson execution.
- Participated in professional development workshops, staying abreast of best practices in education.
- Assisted in maintenance of classroom records, ensuring accurate tracking of attendance.
- Adapted teaching strategies to accommodate virtual learning environments, maintaining student engagement.
- Promoted literacy and comprehension skills through guided reading sessions.
- Helped students explore concepts with engaging, learning-focused activities.
- Developed and implemented classroom routines to address varying student needs.
- Adapted teaching methods and materials to meet students' varying needs.
- Scheduled conferences with parents to discuss students' progress and classroom behavior.
- Created lessons and online testing materials to facilitate remote learning during the pandemic
Cashier Team Lead
Albertsons Supermarket
01.2007 - 03.2011
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Developed strong relationships with repeat customers through friendly service interactions.
- Trained team members on cash register operation and cash handling.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
- Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
- Quickly and accurately counted drawers at start and end of each shift.
- Operated POS cash register and equipment to collect payments.
- Handled cash with high accuracy and took care to check bills for fraud.
- Processed refunds and exchanges in accordance with company policy.
- Used POS system to enter orders, process payments and issue receipts.
- Worked with floor team and managers to meet wide range of customer needs.
- Learned duties for various positions and provided backup at key times.
- Responded promptly to requests for assistance, spills and customer inquiries.
Nanny
Jenny Conley
08.2007 - 06.2008
- Assisted with light housekeeping duties
- Prepared meals and snacks for the child based on dietary needs
- Developed strong communication with parents to provide updates on child's progress, needs, and achievements.
- Supported/Supervised the child in play activities, meals, and snacks, hygiene(diaper/clothes changing) and socialization such as book reading and signing songs
- Maintained a clean and organized home environment conducive to optimal child development through regular tidying duties.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Ensured child's safety and comfort by consistently monitoring their environment and addressing potential hazards.
- Built positive and nurturing environments to support child's social and emotional growth.
Education
GED -
Adult Education
Prince William County Schools08-2011
Skills
- Customer/Family services and support
- Data entry
- Computer skills
- Office administration
- Administrative support
- Proficient in Microsoft Word
- Proficient in Microsoft Excel
- File organization
- Microsoft outlook
- Scheduling
- Documentation and recordkeeping
- Scheduling and calendar management
Accomplishments
- Achieved certification of Notary Services.
- Certification of Document translation.
Certification
- Certified Notary- 2024- Present
- Certified Translator of documents- 2023-Present
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Administrative Assistant
Prince William County Schools
06.2023 - Current
Assistant Teacher
Prince William County Schools
10.2012 - 06.2023
Nanny
Jenny Conley
08.2007 - 06.2008
Cashier Team Lead
Albertsons Supermarket
01.2007 - 03.2011
GED -
Adult Education