Nelida Abigail Miranda - Maranon
Ruckersville
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. Successful at keeping dining room areas working smoothly, tables turned over and residents fully satisfied with speedy service and delicious food. Energetic, friendly and enthusiastic about meeting guest needs. Experienced Server offering solid history of accurate order taking, efficient supply restocking and diligent table management. Effective at promoting team success by independently handling side work and cleaning up spills. Extensive knowledge and superior work ethic.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist , Dinning Server , Laundry
Rosewood Village
06.2022 - Current
- Enhanced customer dining experience by providing attentive, friendly, and efficient service.
- Maintained a clean and organized dining area for an enjoyable and comfortable atmosphere.
- Collaborated with kitchen staff for accurate order preparation and timely delivery to guests.
- Provided exceptional food recommendations tailored to individual guest preferences and dietary restrictions.
- Contributed to friendly and professional dining environment by communicating politely and effectively with guests to assess and meet needs.
- Maintained an organized, welcoming lobby area to create a positive first impression for visitors.
- Handled phone calls and inquiries professionally, directing callers to appropriate departments as needed.
- Streamlined front desk operations for improved efficiency and guest experience.
- Improved laundry efficiency by implementing a streamlined sorting system for various fabric types.
- Increased linen longevity with proper handling, folding, and storage procedures.
- Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
Front Desk Assistant
Private H&g Jb Business
05.2021 - 07.2022
- Contributed to increased revenue by promoting hotel amenities, upselling available rooms, and offering personalized recommendations.
- Maintained a professional and welcoming front desk area, setting a positive first impression for guests.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Stored guest valuables in safe and individual boxes for security.
Education
Still in High School
William Monroe High School
Stanardsville, VA05.2025
Skills
- Customer Service
- Clerical Support
- Front Office Management
- Mail Sorting
- Mail Distribution
- File Management
- Active Listening
- time management
refferences
Thomas howard - retired sherriff
phone number : 434-981-1480
erin capurras - supervisor
phone number : 434-963-7673
dennis hoffman
email: DHOFFMAN@GREENCOUNTYSCHOOL.COM
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist , Dinning Server , Laundry
Rosewood Village
06.2022 - Current
Front Desk Assistant
Private H&g Jb Business
05.2021 - 07.2022
Still in High School
William Monroe High School
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