Desire Slaughter
Virginia Beach,VA
Summary
Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. 8 Year spotless track record of providing personalized service and promptly addressing guest needs. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Hostess/ Busser
Citrus Restaurant
Virginia Beach, VA
06.2024 - Current
- Managed food and beverage orders, ensuring accuracy and timeliness.
- Collaborated with kitchen staff to streamline order processes.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
Hostess/Food Runner/Expo
Bahama Breeze
Virginia Beach, VA
10.2022 - 05.2024
- Greeted and seated guests, ensuring prompt and friendly service.
- Answered phone calls to take orders, give information and document reservations.
- Handled guest inquiries and complaints, resolving issues to enhance satisfaction.
- Monitored dining area for cleanliness and ambiance, enhancing overall experience.
- Managed reservation system, optimizing table assignments for efficiency.
Work Study-Resident Assistant
Chowan University
Murfreesboro, NC
08.2021 - 04.2022
- Facilitated community-building events to enhance resident engagement and social interaction.
- Developed educational programs addressing wellness, diversity, and academic success for residents.
- Led initiatives to promote a safe and inclusive living environment through proactive outreach efforts.
- Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
- Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
Cashier
Skinny Dip
Virginia Beach, VA
06.2018 - 09.2019
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained clean and organized checkout areas to enhance customer experience.
- Monitored inventory levels at the register, notifying management of low stock items.
- Implemented best practices for cash handling, reducing discrepancies during audits.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Exercise Science
Norfolk State University
Norfolk, Virginia02.2026
Psychology
Chowan University
Murfreesboro, North Carolina04.2022
High School Diploma -
Princess Anne High School
Virginia Beach06.2020
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Calm under pressure
- Organizational skills
- Proficiency in Microsoft Application
Certification
- BCLS Certification 2023-2024
- CPR Certification 2024-2025
- OSHA Training certification 2025
- Bloodborne Pathogens Training Certification 2025
Timeline
Hostess/ Busser
Citrus Restaurant
06.2024 - Current
Hostess/Food Runner/Expo
Bahama Breeze
10.2022 - 05.2024
Work Study-Resident Assistant
Chowan University
08.2021 - 04.2022
Cashier
Skinny Dip
06.2018 - 09.2019
Exercise Science
Norfolk State University
Psychology
Chowan University
High School Diploma -
Princess Anne High School