Maria Renee Barrientos
Arlington
Summary
Management Supervisor known for high productivity and efficient task completion. Possess key skills in strategic planning, team leadership, and conflict resolution. Excel in communication, problem-solving, and adaptability, ensuring seamless operations and positive team dynamics.
Sociable server offering several years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of pos system operations and food safety and sanitation regulations.
Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.
Overview
4
4
years of professional experience
Work History
Server/Cocktail Bartender
Barley Mac
Arlington
01.2026 - Current
- Provided exceptional customer service in a fast-paced dining environment.
- Managed food and beverage orders accurately and efficiently.
- Assisted in training new servers on restaurant procedures and standards.
- Upsold menu items to guests, enhancing their dining experience effectively.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Delivered food orders promptly and courteously.
- Crafted unique cocktails using fresh ingredients and premium spirits.
- Handled cash transactions and processed payments efficiently at the register.
- Performed opening and closing duties including restocking supplies.
- Processed payments accurately and efficiently with POS system.
- Poured wine, beer, and cocktails for patrons.
- Took orders from customers accurately and in a timely manner.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Checked food before serving it to customers.
- Addressed complaints to kitchen staff and served replacement items.
- Prepared drinks according to standard recipes.
Server
Episcope water bar LLC
Alexandria
03.2024 - 12.2025
- Provided friendly and efficient service to guests at a fast-paced water bar.
- Managed customer orders using point-of-sale systems to ensure accurate billing.
- Prepared and served a variety of beverages, including specialty water drinks.
- Engaged with customers to enhance their experience and address inquiries promptly.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Checked food before serving it to customers.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Explained menu items, describing ingredients and cooking methods upon request.
Manager on Duty
Mothersauce Partners
Arlington
03.2024 - 03.2025
- Coordinated meetings between management teams from different departments.
- Managed staff of 15 employees, ensuring adherence to company policies and procedures.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Monitored inventory levels, ordering supplies when necessary.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Delegated work to staff, setting priorities and goals.
- Maintained a positive work environment by encouraging team building activities.
- Resolved customer complaints in a timely manner.
- Researched and responded to customer and vendor inquiries.
- Directed junior team members in proper duties and company regulations.
- Facilitated communication between supervisors and employees regarding job expectations.
- Managed inventory and supplies to ensure materials were available when needed.
- Assisted with customer requests and answered questions to improve satisfaction.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Identified needs of customers promptly and efficiently.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Completed day-to-day duties accurately and efficiently.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Managed budget for department, ensuring all expenses stayed within allocated funds.
- Trained new employees on company policies, job duties, and performance expectations.
Server
Alero Restaurant
05.2024 - 01.2025
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Delivered food orders promptly and courteously.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Greeted guests and provided menus.
- Explained menu items, describing ingredients and cooking methods upon request.
- Prepared checks, itemizing total meal costs and taxes.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Set up tables in between patrons to reduce wait times.
- Stocked service areas with supplies during slow periods.
- Stayed informed about daily specials, new menu items, promotions.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Assisted in training new servers.
- Cleaned tables and chairs to prepare dining area for next customers.
- Checked food before serving it to customers.
- Served food and beverages to patrons and confirmed complete orders.
Server
DMK Burger Bar Assembly
Arlington
03.2022 - 03.2024
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Delivered food orders promptly and courteously.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Informed customers of daily specials and signature menu items.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Addressed complaints to kitchen staff and served replacement items.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Implemented feedback from customers to improve service quality and menu offerings.
- Provided exceptional service to high volume of daily customers.
- Greeted guests and provided menus.
- Explained menu items, describing ingredients and cooking methods upon request.
- Prepared checks, itemizing total meal costs and taxes.
- Provided excellent customer service to ensure satisfaction.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Assisted in training new servers.
- Worked effectively in team environments to make the workplace more productive.
- Recognized by management for providing exceptional customer service.
Skills
- Staff management
- Conflict resolution
- Performance evaluation
- Inventory management
- Employee training
- Customer service
- Multitasking capacity
- Problem-solving
- Professionalism
- Employee engagement
- Effective communication
- Team building
- Upselling techniques
- Liquor, wine, and food service
- POS operation
- Beverage preparation
- Menu explanation
- Customer satisfaction
- Menu item recommendation
- Beverage mixing
Languages
- English
- Spanish
Timeline
Server/Cocktail Bartender
Barley Mac
01.2026 - Current
Server
Alero Restaurant
05.2024 - 01.2025
Server
Episcope water bar LLC
03.2024 - 12.2025
Manager on Duty
Mothersauce Partners
03.2024 - 03.2025
Server
DMK Burger Bar Assembly
03.2022 - 03.2024