Summary
Overview
Work History
Education
Skills
Languages
Relevant Experience
Certification
Timeline
Generic

Maria V. Calzada Brito

Chesapeake

Summary

Motivated and creative marketing student with demonstrated experience in digital marketing, social media management, and customer service. Currently pursuing a Bachelor of Science in Marketing at Point University while maintaining academic excellence. Proven track record of creating engaging content and driving measurable results through social media platforms.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Trainer

Chick-Fil-A Restaurant
11.2021 - Current
  • Train and mentor new team members for both customer-facing and kitchen operational roles.
  • Demonstrate exceptional leadership in fostering a positive, collaborative work environment.
  • Evaluate employee performance and develop personalized improvement plans.
  • Deliver outstanding customer service, ensuring positive dining and drive-thru experiences by addressing customer needs and concerns.

Education

Bachelor of Science - Marketing

Point University
West Point, GA
12-2026

Associate of Science - General Studies

Tidewater Community College
Chesapeake, VA
12-2024

Skills

  • Content Creation Tools: Adobe Photoshop & Canva
  • Project Management: Microsoft 365, Google Workspace, & Notion
  • Marketing: social media management, content creation, e-commerce operations, & entrepreneurship
  • Soft Skills: leadership, customer service, training & development, attention to detail, quick learner

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Relevant Experience

Social Media Manager & Content Creator | Independent | July 2021 - Present

  • Handled a K-pop merchandise account, including organizing group orders, tracking payments, and fulfilling orders through Instagram and Mercari.
  • Maintained a 5-star rating for over 3 years consecutively and handled over 1,000 sales through multiple platforms.
  • Generated and managed content across multiple platforms, growing an audience to 4,000+ followers.
  • Developed and executed content strategies to boost engagement and media growth on Instagram and TikTok.
  • Managed e-commerce operations, including inventory tracking and domestic and international shipping.
  • Coordinated with international suppliers to source and customize products.
  • Organized and operated booths at Kpop757 events, promoting products, engaging with customers, and managing sales logistics.

Certification

Customer Service & Sales Certified Specialist

NRF Foundation RISE UP | November 30, 2021.


Timeline

Trainer

Chick-Fil-A Restaurant
11.2021 - Current

Bachelor of Science - Marketing

Point University

Associate of Science - General Studies

Tidewater Community College
Maria V. Calzada Brito