Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Marie Kotto

5811 WILLOW OAKS DR, APT C, RICHMOND

Summary

Diligent unarmed Security Officer with strong background in maintaining safety and security in various environments. Successfully handled numerous critical situations with calm and effective response. Demonstrated ability in conflict resolution and surveillance monitoring.

Experienced with surveillance and monitoring of premises to ensure safety. Utilizes strong problem-solving skills to address and resolve security concerns promptly. Knowledge of access control procedures and emergency protocols, ensuring secure environment.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Unarmed Security Officer

Sentry Force Security
11.2024 - Current
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Directed guests around building and answered accessibility questions.
  • Contributed to a positive work environment through excellent teamwork and collaboration with colleagues.
  • Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
  • Monitored alarm systems to detect any unauthorized entries into protected areas.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Prevented crimes by immediately reporting all unusual, unauthorized, and illegal activity on premises.
  • Prevented theft and vandalism by maintaining a visible presence and closely monitoring surveillance cameras.
  • Enhanced safety by conducting thorough and regular patrols of the premises.

Unarmed Security Officer

GUARDWORLD
01.2022 - 06.2025
  • Maintained detailed reports of daily activities, incidents, and irregularities for management review.
  • Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
  • Patrolled commercial property and associated parking garage.
  • Provided exceptional customer service to clients, addressing concerns and providing appropriate solutions.
  • Maintained proper functioning of security equipment by performing regular checks and reporting issues promptly for repair or replacement.
  • Facilitated swift resolution of conflicts between individuals on-site using strong interpersonal skills and conflict-resolution techniques.
  • Demonstrated sound judgment in identifying potential risks, taking appropriate action to prevent incidents from escalating.
  • Improved response time to incidents through effective communication with team members and use of security equipment.
  • Conducted comprehensive security assessments to identify potential vulnerabilities and recommend improvements.
  • Managed crowd control at large-scale events, effectively preventing any security breaches or incidents while maintaining a positive atmosphere for attendees.
  • Implemented security measures for special events, ensuring guest safety and minimal disruptions.
  • Collaborated closely with other departments within the organization to ensure seamless implementation of security initiatives across various functions.
  • Proactively participated in ongoing training sessions to remain current on industry best practices for effective security management.
  • Checked all baggage using X-ray machines, metal detectors, and Garrett wands.
  • Patrolled parking lots and garages to determine security of vehicles and property.
  • Assisted visitors and customers to provide directions, answer questions and meet requests.
  • Reported fires, medical emergencies and criminal activity to authorities to receive prompt response and attention.
  • Conducted safety checks, inventory checks and security assessments to apply protective measures.
  • Monitored surveillance cameras to identify suspicious activity and prevent possible crime.
  • Prevented crimes through careful observation and investigation of suspicious and unusual behavior.
  • Trained new security personnel to remain vigilant, apply best practices and comply with policies and procedures.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Assisted in investigation of theft and vandalism incidents to promote peace and provide safety.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Issued access cards to authorized personnel to monitor access points.
  • Examined doors, windows and gates to verify security.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Wrote detailed reports of all security breaches and investigations.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
  • Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
  • Contributed to a positive work environment through excellent teamwork and collaboration with colleagues.
  • Directed guests around building and answered accessibility questions.
  • Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
  • Enhanced safety by conducting thorough and regular patrols of the premises.
  • Prevented theft and vandalism by maintaining a visible presence and closely monitoring surveillance cameras.
  • Prevented crimes by immediately reporting all unusual, unauthorized, and illegal activity on premises.
  • Responded quickly to incidents and assessed active situations for security concerns.

Correctional Officer

Virginia Correctional Center For Women
01.2023 - 01.2025
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Conducted routine and emergency head counts.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
  • Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
  • Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
  • Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
  • Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
  • Enhanced facility security by conducting regular inspections and addressing potential risks.
  • Observed behavior of residents individually and in groups.
  • Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
  • Completed intake paperwork, fingerprints, and searches.
  • Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
  • Booked new inmates into facility and processed inmates for release.
  • Participated in ongoing professional development courses focused on understanding gang dynamics within prison settings to better identify and manage potential threats.
  • Interviewed inmates to obtain information and assess needs.
  • Facilitated rehabilitation programs for inmates, promoting positive behavioral changes and reducing recidivism rates.
  • Received and accounted for personal possessions and determined inmate work assignments.
  • Supported the re-entry process for inmates by connecting them with appropriate resources, such as job training programs and community-based services.
  • Monitored surveillance equipment to detect and prevent unauthorized activities.

Unarmed Security Officer

Allied Universal Security Services
01.2021 - 02.2023
  • Consistently maintained compliance with all site-specific guidelines, regulations, policies, procedures while carrying out duties as an Unarmed Security Officer.
  • Assisted in reducing workplace violence by recognizing potential threats and coordinating appropriate responses.

Correctional Officer

Virginia Correctional Center For Women
01.2021 - 02.2023
  • Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
  • Tracked inmates through head counts, visitor logs, and scheduled activities.

Armed Security Officer

AMERICAN SECURITY GROUP, LLC
01.2020 - 01.2021
  • Underwent and maintained firearms certification in compliance with state laws and organizational standards.
  • Performed hourly patrols of building areas, parking lots and facility grounds.

Education

Cameroon

Criminal Justice

University of Phoenix
Tempe, AZ
03-2016

Skills

  • Clear and concise report drafting
  • Incident documentation
  • Property surveillance
  • Facilitating orderly operations

Accomplishments

  • Documented and resolved issues which led to positives result

Certification

  • DCJS Training - DCJS CERTIFIED

Languages

French

Timeline

Unarmed Security Officer

Sentry Force Security
11.2024 - Current

Correctional Officer

Virginia Correctional Center For Women
01.2023 - 01.2025

Unarmed Security Officer

GUARDWORLD
01.2022 - 06.2025

Unarmed Security Officer

Allied Universal Security Services
01.2021 - 02.2023

Correctional Officer

Virginia Correctional Center For Women
01.2021 - 02.2023

Armed Security Officer

AMERICAN SECURITY GROUP, LLC
01.2020 - 01.2021

Criminal Justice

University of Phoenix

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Marie Kotto