Marielos Gonzalez
Manassas
Summary
Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.
I also have personal experience in the kitchen area because I had a small restaurant in my country where I learned how to handle food services
Overview
1
1
year of professional experience
Work History
Sales Associate
Burlington Coat Factory Warehouse
06.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
- Managed efficient cash register operations.
Cashier Assistant
Burlington Coat Factory Distribution Center
06.2024 - Current
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Helped customers complete purchases, locate items, and join reward programs.
- Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
- Cleaned and sanitized cashier workstation and scanning area.
- Worked with other associates to support cashiers and management needs.
- Demonstrated flexibility by working various shifts including weekends, holidays or evenings when required.
- Reduced wait times for customers by quickly processing transactions and maintaining an organized work area.
Education
High School Diploma -
College Central America El Salvador
El Salvador 11-2017
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Reliable and punctual
- Cash handling
- Cash register operation
- Stocking and receiving
Languages
English
Elementary
Spanish
Native or Bilingual
Timeline
Sales Associate
Burlington Coat Factory Warehouse
06.2024 - Current
Cashier Assistant
Burlington Coat Factory Distribution Center
06.2024 - Current
High School Diploma -
College Central America El Salvador
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