Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
1
1
year of post-secondary education
15
15
years of professional experience
Work History
Police Corporal
Department of Veterans Affairs
Hampton
08.2020 - Current
Enforced access controls, restricted-area procedures, and security protocols for critical infrastructure and high-risk situations, applying federal policy, sound judgment, and rapid decision-making.
Executed court-issued search warrants, facilitating evidence collection and case development.
Investigated federal criminal cases and collected evidence to support prosecution.
Conducted investigations into federal crimes and violations of federal laws.
Interviewed witnesses, victims, and suspects to obtain information related to investigations.
Conducted incident response, fact-finding, interviews, and documentation review to support operational accountability, case continuity, and regulatory compliance.
Prepared detailed reports on investigative activities, supporting case tracking and decision-making.
Trained new officers in procedures, safety protocols, and investigative techniques.
Coordinated security operations and personnel, ensuring protection of employees and property.
Partnered with other law enforcement agencies to target violent drug offenders in local communities.
Analyzed intelligence data to identify patterns, threats, and potential criminal entities.
Conducted surveillance operations of suspects in a variety of environments.
Analyzed data from multiple sources to identify patterns related to illegal activity.
Mitigated risk, accurately analyzing, and evaluating criminal information while processing crime scenes.
Shortened criminal investigation lead time, executing operational protocol for criminal and non-criminal violations.
Opened investigations into issues brought up by individuals in the community.
Prepared incident reports, case documentation, and administrative records used for internal review, leadership action, compliance tracking, and audit readiness in a highly regulated federal environment.
Served as the acting shift supervisor, supervising patrol personnel, assigning work, coordinating operations, reviewing reports, and ensuring safe and effective shift operations.
Utilized advanced communication systems for coordination during operations and events.
Coordinated with clinical staff, supervisors, social work, service leadership, and external agencies to resolve incidents, mitigate risk, and maintain operational continuity.
Applied de-escalation, crisis response, and trauma-informed communication in sensitive environments involving patients, visitors, staff, and behavioral health situations.
Inspected facilities regulated by federal laws or regulations to ensure safety standards are being met.
Coordinated with other agencies at the local, state, and federal level regarding investigations.
Program Support Assistant & Timekeeper
Department of Veterans Affairs Environmental Management Services
Hampton
01.2025 - 03.2026
Managed workforce timekeeping controls, labor validation, and pay-impacting administrative processes for 135+ employees in a high-volume VA healthcare service, ensuring payroll integrity, staffing accountability, and uninterrupted operations.
Reviewed and reconciled hours, overtime, premium pay, and leave transactions in VATAS, identifying discrepancies and supporting corrective actions to mitigate payroll and compliance risks.
Prepared leadership-facing logs, reports, and status updates used for workforce visibility, operational tracking, internal controls, and administrative decision-making.
Compiled and organized administrative packets, memorandums, and documentation for leadership action, ensuring accuracy, completeness, and confidentiality.
Coordinated with supervisors, service leadership, HR, administrative personnel, and vendors to resolve documentation issues, support operational requirements, and maintain timely administrative workflow execution.
Maintained records and supporting documentation in accordance with internal controls and federal policy requirements, strengthening audit readiness, accuracy, and compliance reliability.
Processed various financial documents, including contracts and invoices, to ensure timely payments and compliance with policies.
Assembled and organized data and program information to support informed decision-making and strategic planning.
Coordinated with vendors to ensure timely delivery of goods or services.
Maintained organized filing systems for program-related records to ensure easy access and retrieval of information.
Facilitated meetings between departments to enhance operational efficiency and communication.
Supported project planning activities to ensure compliance with federal regulations.
Provided administrative support to program staff and management teams.
Responded to customer service requests through email or telephone contact.
Led special projects directed by Program Management personnel.
Implemented strategies to take advantage of new opportunities.
Analyzed key performance indicators to identify effective strategies.
Worked closely with human resources to support employee management and organizational planning.
Processed timecards for payroll in compliance with regulations.
Coordinated scheduling to ensure adequate staffing coverage.
Communicated schedule changes promptly to relevant personnel.
Verified accuracy of timesheets before submitting them for processing.
Collaborated with Human Resources staff to resolve discrepancies related to payroll issues.
Participated in meetings with department heads to discuss strategies for improving efficiency within the organization's timekeeping process.
Investigated any irregularities reported in the system and took corrective action as needed.
Resolved inquiries from employees concerning their paychecks or other payroll-related matters.
Processed new hire paperwork and entered information into the payroll system.
Created day-off schedules and monitored available and used days off for each employee.
Created training materials for staff members related to timekeeping procedures.
Conducted research on wage laws, regulations, and best practices for payroll processes.
Calculated accurate wages, including overtime, salary increases and bonuses.
Managed weekly payroll duties and submitted data to payroll contractor.
Handled payroll help desk and answered questions regarding correct and accurate payroll time entry.
Established employee payroll files and updated existing files with new information.
Enforced payroll-related policies, procedures, and regulations to adhere to changing company and governmental standards.
Identified, researched and resolved issues with hours worked.
Conducted audits of payroll accounts to ensure accuracy and compliance.
Tracked and managed employee leave balances, optimizing records for vacation, sick, and personal leave.
Prepared reports by compiling summaries of earnings, taxes, deductions, leave, disability, and nontaxable wages.
Verified past employment of candidate hires.
Processed and issued paychecks and earnings statements.
Aviation Machinist Mate
United States Navy
Naval Base, Norfolk
01.2012 - 04.2025
Executed scheduled and unscheduled maintenance actions to support aircraft readiness, reliability, and safe mission execution under high-accountability conditions.
Executed scheduled and unscheduled maintenance actions, enhancing aircraft readiness and reliability for safe mission execution under high-accountability conditions.
Acted as a Collateral Duty Inspector (CDI), reviewing and approving maintenance performed by other technicians to uphold quality assurance and technical compliance.
Oversaw daily tasking, work quality, personnel accountability, scheduling, training administration, and readiness activities in supervisory and SELRES support roles during Navy Reserve assignments.
Maintained documentation accuracy and adherence to established standards in secure, performance-driven environments requiring disciplined execution and operational reliability.
Managed hazardous materials (HAZSMAT) to ensure proper handling, storage, and documentation.
Trained junior personnel in machining techniques and equipment operation.
Conducted regular quality control checks on completed machined parts and assemblies.
Researched, read and interpreted technical manuals and guidelines before inspections, installations and repairs.
Completed standard inspections to assess wear and damage to aircraft.
Managed logistics operations, including the receipt, storage, inventory, and accountability of equipment and mission essential assets.
Planned and coordinated logistical support for daily operations, prioritizing resources and resolving supply and transportation issues to minimize mission impact.
Coordinated hazardous materials management, ensuring compliance with regulations and maintaining safety in handling, storage, and documentation.
Maintained inventory control and accountability using automated tracking systems and conducted routine audits.
Led cross-functional teams to enhance operational efficiency and workflow processes.
Led cross-functional teams to streamline operational processes, improving workflow efficiency and effectiveness.
Ensured compliance with safety regulations in all operations related activities.
Managed the order fulfillment processes, including inventory control, shipping and receiving.
Resolved any issues related to product returns or damaged shipments promptly.
Established or monitored specific supply chain-based performance measurement systems.
Established or monitored specific supply chain-based performance measurement systems.
Operated and maintained precision machining equipment for aircraft components.
Russian Language Interpreter/Translator
The Language Group
Virginia Beach
07.2016 - 09.2020
Provided Russian-English interpretation and translation services in medical and clinical environments across the Hampton Roads region, supporting accurate communication in sensitive, time-constrained, and high-discretion settings.
Facilitated clear exchange of medical information between providers and clients while preserving confidentiality, cultural accuracy, and communication integrity.
Assisted clients in understanding complex legal and medical terminology.
Maintained confidentiality while handling sensitive client information during sessions.
Researched language usage, regional dialects, and cultural differences.
Police Officer
Fitchburg Police Department
Fitchburg
05.2018 - 02.2019
Responded to high-risk calls for service and conducted sensitive investigations in rapidly evolving municipal law enforcement incidents, ensuring public safety and effective incident management.
Secured crime scenes, interviewed witnesses and involved parties, documented evidence, and prepared comprehensive reports and case files to ensure investigative accountability and legal compliance.
Coordinated with supervisors, detectives, and external agencies to facilitate case progression, enhance victim safety, and maintain operational continuity.
Civilian Service Employee
Fitchburg Police Department
Fitchburg
03.2018 - 05.2018
Provided administrative support and field response assistance to municipal law enforcement operations, enhancing operational effectiveness through efficient documentation handling.
Prepared reports and maintained documentation logs while coordinating inventory, supplies, inspections, and maintenance, contributing to streamlined operational processes.
Managed accurate inventory and ordered parts, generating reports and records to ensure compliance with established procedures in a structured operational environment.
Education
Master's degree - Master of Business Administration, Business Analytics
Regent University
Virginia Beach, VA
10.2025 - 07.2026
Bachelor's degree - English
Jacksonville University
Jacksonville, FL
Skills
Risk management
Data analysis
Project management
Operational management
Regulatory compliance
Crisis management
Conflict de-escalation
Team leadership
Employee supervision
Mentoring and training
Change management
Performance appraisals
Effective communication
Team collaboration
KPI tracking
Analytical thinking
Problem solving
Budget management
Operations coordination
Logistics analysis
Process optimization
Strategic initiatives
Strategic sourcing
Human resources
Technical writing
Lean six sigma
Data modeling
Tableau expertise
Microsoft Excel
Administrative support
Schedule coordination
Team management
Employee development
Employee engagement
Quality assurance
Customer service
Organizational skills
Coaching and mentoring
Schedule coordination
Leadership and change management
Crisis management
Customer service
Organizational skills
Coaching and mentoring
Languages
Advanced, Advanced, Advanced, None, None, Novice
Training
Advanced, Advanced, Advanced, None, None, Novice
Timeline
Master's degree - Master of Business Administration, Business Analytics
Regent University
10.2025 - 07.2026
Program Support Assistant & Timekeeper
Department of Veterans Affairs Environmental Management Services