Mario Rosales
Triangle,VA
Summary
Detail-oriented Service Technician with a focus on preventive maintenance, safety inspections, and effective communication. Proven ability to diagnose vehicle systems and mentor junior technicians, ensuring high-quality service and enhanced customer satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Service Technician
Koons Kia Of Woodbridge
Woodbridge, VA
05.2020 - 03.2026
- Diagnosed and repaired vehicle systems to ensure optimal performance and safety.
- Conducted routine maintenance services, including oil changes and tire rotations, enhancing vehicle reliability.
- Collaborated with team members to streamline service processes, improving turnaround time for customer repairs.
- Mentored junior technicians on best practices for troubleshooting and repair techniques, fostering skill development. Kia>kia master tech for 5 years
- Utilized diagnostic tools and software to accurately assess vehicle issues, ensuring effective solutions were applied.
- Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
- Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Repair techniques
- Safety inspections license
- Emissions license
Accomplishments
shop foreman
Certification
EV high voltage
Hybrid vehicles
Languages
English
Professional Working
Timeline
Service Technician
Koons Kia Of Woodbridge
05.2020 - 03.2026