Marisela Aguilar
Arlington
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
4
4
years of professional experience
Work History
Apparel Associate
Dicks Sporing Goods
Arlington
10.2024 - Current
- Adhered to loss prevention policies while processing customer purchases.
- Greeted customers warmly upon entering the store and provided excellent customer service throughout their shopping experience.
- Demonstrated strong product knowledge when responding to customer inquiries or complaints about products or services.
- Managed multiple tasks simultaneously while working within tight deadlines.
- Operated cash register accurately to complete transactions quickly and efficiently.
- Organized promotional displays for seasonal events such as holiday sales.
- Updated point-of-sale system with new prices or promotions as directed by management.
Behavior Technician
Brighter strides aba therapy
Gaithersburg
01.2023 - 09.2024
- Observed clients during both structured and unstructured activities to identify potential areas for improvement or reinforcement.
- Participated in interdisciplinary team meetings to discuss client progress and plan next steps accordingly.
- Educated families about ABA principles so they can effectively implement them at home.
- Supported clients in developing self-help skills such as dressing, toileting, eating independently .
- Implemented evidence-based practices such as discrete trial teaching and natural environment teaching.
- Assisted in the implementation of crisis intervention protocols when needed.
- Instructed clients in social skills training techniques such as positive reinforcement, prompting, and shaping behaviors.
- Monitored client's progress towards identified goals through data collection and analysis.
- Maintained detailed records of sessions including progress notes, daily logs, incident reports and program updates.
- Provided direct behavioral intervention services to children with autism spectrum disorder and other developmental disabilities.
- Provided crisis management when needed by utilizing de-escalation techniques such as redirection or calming strategies.
- Encouraged positive behavior by providing rewards or praise for desired behaviors.
- Collaborated with families to provide support strategies for home-based interventions.
- Assisted in the development of communication systems using visual supports such as picture exchange systems.
- Attended review, progress and clinical team meetings.
Fine Dining Server
Vinson Hall Retirement Community
McLean
07.2021 - 10.2022
- Learned and utilized extensive bar and wine knowledge to enhance guest dining experiences.
- Rolled silverware, set up tables and polished glassware and silverware.
- Managed sections for smooth flow of guests and orders.
- Ran food from chefs to guest tables with dishes that required special serving techniques.
- Took and submitted orders that accommodated customer preferences and dietary requirements.
- Inspected dishes and utensils for cleanliness.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Kept track of event finances, initial deposits, due payments and final balances.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Behavioral Health Technician
Victoria Transcultural Clinical Center
Fairfax Station
01.2022 - 07.2022
- Kept facility clean, performed basic maintenance and restocked supplies to support program needs.
- Facilitated on-site activities, support groups and outings for clients.
- Payment collection
- Cash Register Operation
- Leadership
- Inventory management
- Basic math skills
- Inventorying products
- Multi-tasking ability
- Compassion
- Inventory and supply
- Housekeeping
- Guest relations
- Excellent work ethic
- Relationship-Building
- Flexible & Adaptable
- Conflict resolution
- Verbal and written communication
- Luxury experience management
- Child psychology knowledge
- Fluent in Spanish
- Microsoft Excel proficiency
Education
Medical Assisting -
Career Technical Institute
Washington, DC05.2021
High school or equivalent -
Wakefield High School
06.2020
Skills
- Payment collection
- Cash Register Operation
- Leadership
- Inventory management
- Basic math skills
- Inventorying products
- Multi-tasking ability
- Inventory and supply
- Guest relations
- Excellent work ethic
- Relationship-Building
- Flexible & Adaptable
- Conflict resolution
- Verbal and written communication
- Luxury experience management
- Child psychology knowledge
- Microsoft Excel proficiency
- Customer service
- Team collaboration
- Relationship building
- Multi-tasking
- Data collection
- Behavioral intervention
- Social skills training
- Family education
- Visual supports
- Time management
Timeline
Apparel Associate
Dicks Sporing Goods
10.2024 - Current
Behavior Technician
Brighter strides aba therapy
01.2023 - 09.2024
Behavioral Health Technician
Victoria Transcultural Clinical Center
01.2022 - 07.2022
Fine Dining Server
Vinson Hall Retirement Community
07.2021 - 10.2022
Medical Assisting -
Career Technical Institute
High school or equivalent -
Wakefield High School