Mark A. Moore
Colonial Heights
Summary
Expert Trainer specializing in curriculum design and safety compliance. Developed and delivered innovative workshops that fostered a culture of safety and enhanced team skills. Led mentoring and performance evaluation initiatives, driving productivity and engagement. Implemented training programs that achieved a 95% satisfaction rate.
Overview
13
13
years of professional experience
Work History
Safety Equipment Operation Trainer
Gregory Poole Lift Systems
Richmond
08.2024 - Current
- Delivered hands-on instruction for lift systems and related machinery.
- Implemented best practices that fostered a culture of safety among staff and operations.
- Maintained training records and documentation to ensure compliance with safety regulations.
- Evaluated trainee performance and provided constructive feedback for improvement.
- Facilitated workshops to enhance team skills and knowledge retention.
- Trained newly hired top talent to fill key positions and maximize productivity.
- Adapted teaching methods according to the needs of individual learners or groups.
- Provided constructive feedback and positive reinforcement to keep trainees motivated.
- Maintained up-to-date records of trainee progress and provided regular updates to management team.
- Documented all training activities including attendance records, feedback forms, surveys.
- Mentored junior trainers to ensure consistency in training delivery methods.
- Proposed enhancements to existing training processes.
- Resolved any issues raised by participants during the training session in a timely manner.
- Conducted onboarding sessions to orientate new staff members about company policies and procedures.
- Designed and developed training materials for new employees in the organization.
- Created multimedia presentations with PowerPoint and video conferencing tools.
- Assisted with developing online learning modules for remote learners.
- Managed multiple projects simultaneously while adhering to tight deadlines.
- Maintained up-to-date knowledge of industry trends and best practices.
- Outlined key objectives and performance expectations for trainees to guide their learning.
- Monitored, evaluated and recorded training activities or program effectiveness.
- Created and offered additional materials to enhance training.
- Used role-playing, lectures, and simulations to present information in variety of instructional techniques and formats.
- Suggested and offered specific training programs to help workers maintain or improve job skills.
- Participated in and attended meetings or seminars to obtain information for use in training programs.
- Obtained and organized manuals, guides and visual materials for development and training purposes.
- Evaluated training materials prepared by instructors and offered actionable suggestions for improvement.
- Worked collaboratively across departments and with various stakeholders to deliver comprehensive, effective training sessions.
- Evaluated modes of training delivery to optimize training effectiveness, training costs or environmental impacts.
- Scheduled classes based on availability of classrooms, equipment or instructors.
- Negotiated contracts with clients for desired training outcomes, fees or expenses.
- Monitored training costs and prepared budget reports to ensure alignment with financial objectives.
- Monitored training costs and prepared budget reports to ensure alignment with financial objectives.
Academy Leader
Swift Transportation
07.2021 - Current
- Led curriculum development, revision, and implementation processes to align with educational standards.
- Executed hiring, assignment, orientation, development, and evaluation processes for staff and students.
- Analyzes student population data, working with faculty and staff to identify students who may be at risk, and contacting students to identify barriers to success and to provide support and information concerning student services.
- Enhanced program processes to improve student outcomes through targeted support and intervention.
- Provided monitoring and support to the student population within the program.
- Advised students on career-related inquiries while tracking academic progress to ensure success.
- Actively engaged in the development and maintenance of the campus effectiveness plan, collect data for purposes of analyzing program performance.
Classroom/Field Trainer/Driver Qualification Facilitator
Swift Transportation
10.2013 - 06.2021
- Provide training for Students to become licensed Commercial Drivers.
- Review student's driving skill-set, such as performing turns, backing, shifting, etc.
- Ensures students possess a basic knowledge in dealing with intersections, urban/rural areas, expressways, bridges, overpasses, etc.
- Instructs students in performing daily truck and trailer safety inspections as well as advising of warning signs.
- Training students in the proper methods of starting and stopping on up/downgrades.
- Provides daily instruction as to the proper procedure for coupling/uncoupling and tandem weight distribution.
- Evaluated student readiness for Department of Motor Vehicles (DMV) test through daily assessments.
- Conduct new driver hire orientation to ensure driver is qualified for hire, process MVR's, state and federal withholdings, and conduct drug testing.
- Communicate any changes in student status and test scores immediately with Academy Coordinators.
- Oversaw the organization and updating of academic files and records to ensure accuracy and compliance.
- Fostered supportive workplace culture to enhance operations and align with organizational goals.
- Oversaw drug testing protocols and administrative tasks to ensure compliance with safety regulations.
Education
Bachelor's Degree - Criminal Justice
Liberty University
01-2024
Human Services Criminology Specialization
John Tyler Community College
Chester, Virginia04-2004
High School Diploma -
Manchester High School
Midlothian, Va01-1994
Skills
- Safety compliance
- Safety protocols
- Training program development
- Curriculum design
- Curriculum creation
- Lesson plan development
- Curriculum planning
- Instructional technology
- Online instruction
- Online-based education
- Course development
- Remote learning
- Training material updates
- Train-the-trainer
- Performance evaluation
- Assessment techniques
- Classroom oversight
- Group and individual instruction
- New hire training
- Performance management
- Program management
- Project management
- Project implementation
- Program monitoring and tracking
- Planning and coordination
- Materials organization
- Materials preparation
- Course materials and supplies
- Documentation and recordkeeping
- Risk assessment
- Client retention
- Proficient in [software]
- Effective communication
- Clear verbal communication
- Interpersonal communication
- Public speaking
- Mentoring others
- Team collaboration
- Student engagement
- Student rapport
- Adaptability in teaching
- Learning styles
- Creative problem solving
- Problem solving
- Conflict resolution
- Organizational skills
- Instrumentation
- Presentations and demonstrations
- Training needs analysis
- Online training tools
- Lesson planning
- Organizational skills
- Program monitoring and tracking
Cellular
(804) 971-3448
Awards
- Certificate of Appreciation from North Carolina Governor Michael Easley
- Colonel's Awards of Appreciations from the North Carolina Highway Patrol
- Certificates of Excellence: Deep Meadows Corrections Center: Warden Kelly
- Certificates of Commendation
- Good Conduct Medal
- Meritorious Unit Citations with star
- National Defense Service Medal with star
- 2nd Award Expert Rifleman Badge
References
Vincent Smith, Swift Driving Academy, (804) 539-6758
Licenses And Volunteer Organizations
- Class A Commercial Driver's License
- Department of Motor Vehicles Instructor License through the Commonwealth of Virginia
- DCJS Towing License
- TWIC (Transportation Worker Identification Credential) Card
- Registered Private Investigator and Personal Protection Specialist with the Department of Criminal Justice Services; Virginia
- Unarmed Security Officer with the North Carolina Private Protective Services; North Carolina
- Registered Private Investigator with the South Carolina Law Enforcement Division; South Carolina
- Virginia Concealed Weapons Permit
- Vice President of Riptides Softball
- Member of A.F. & A.M. Arlington Lodge 102
- Past Commandant of the James M. Slay Detachment #329 of the Marine Corps League
Military Service
United States Marine Corps and United States Army, Marine Corps Administrative Clerk School, Chaser School, Marine Corps Artillery School, Marine Corps Institute: Marine Rifleman, Combat Skills, Ceremonies, Uniform Regulations, Inspections and Battle Skills, Infantryman, Honorable Discharge
Websites
Timeline
Safety Equipment Operation Trainer
Gregory Poole Lift Systems
08.2024 - Current
Academy Leader
Swift Transportation
07.2021 - Current
Classroom/Field Trainer/Driver Qualification Facilitator
Swift Transportation
10.2013 - 06.2021
Bachelor's Degree - Criminal Justice
Liberty University
Human Services Criminology Specialization
John Tyler Community College
High School Diploma -
Manchester High School