Mark Blair

• Partner with many of the worlds most recognized bands and execute custom sales and marketing programs to meet their specific needs.
• Developed business strategies to enhance operational efficiency and client satisfaction.
• Established collaborative relationships with clients to understand their needs and deliver tailored solutions.
• Conducted market research to identify trends and opportunities for service expansion.
• Implemented project management tools to streamline workflows and improve team communication.
• Provide supplemental business development support (Cunsult)

• Spearheaded the company through a highly competitive RFP for a major wireless retailer (400 FTE Nearshore)
• Developed strategic partnerships to enhance service offerings and drive revenue growth.
• Conducted market analysis to identify emerging trends and business opportunities.
• Collaborated with cross-functional teams to streamline operational processes and improve client satisfaction.
• Implemented targeted outreach strategies resulting in increased lead generation and conversion rates.
• Built 25 million dollar pipeline from scratch

• Sold Global BPO services to companies in the following verticals:
• Retail, Utilities, Tech, Communications, Healthcare, Legal, Auto, Travel and Hospitality
• Ran large scale RFP response for a major Utility Company out of the north west
• Built a powerful pipeline of over 50 million dollars through consistent outbound networking and prospecting.
• Utilized tools like LinkedIn, Hubspot, Zoom Info, Apollo, Salesforce, and multiple AI tools on a regular basis
• Company was sold to Everise BPO

• Successfully sold 6 million dollars in call center support programs
• Built a pipeline over over 70 million dollars including multiple brands in the VW auto portfolio.
• Increased sales revenue by developing and implementing innovative sales strategies.
• Secured key accounts with targeted presentations, strengthening brand reputation amongst industry leaders.
• Analyzed market trends, customer needs, and competition to inform strategic decision-making.
• Collaborated with cross-functional teams to align sales initiatives with overall business objectives.

• Increased sales by 40% YOY
• Partnered with larger players in the space to create incremental revenue opportunities for the company.
• Led development and execution of sales strategies to drive revenue growth and market share.
• Mentored and trained sales team, enhancing performance through targeted coaching and feedback.
• Implemented CRM systems to streamline sales processes and improve customer relationship management.
• Developed key performance indicators to measure sales effectiveness and optimize team output.

Forging strategic relationships with top mall companies in order to execute custom sales and marketing programs on-site.

• We work with agencies and brands alike to identify the absolute best solutions for their needs. With advisors from several different areas of expertise, we take a deep dive and consider all of the options for our clients.
• We have been successful in representing some of the largest brands in the world, from several different verticals.
• We do work in Tech/CE, Auto, Education, Toy, Fitness, and more.
• We fully executed between 3-6 million dollars per year in custom sales and marketing programs at very high margins.
• The Aqueduct Group is a business development consultancy with a major focus on bringing brands and services directly to the consumer.