Mark Lassiter
Birdsnest
Summary
I’m experienced in many different fields. From Sales and construction, to customer service and retail. I learn quickly, while focusing on being as professional and thorough as possible. I believe in doing the job right the first time. As well as ensuring the best service and experience for customers.
Overview
3
3
years of professional experience
Work History
Sales Representative
Home Genius Exteriors
Virginia Beach
01.2025 - Current
- Conducted market research to identify selling possibilities and evaluated customer needs actively.
- Educated Homeowners on warning signs that mean they need to replace different parts of their homes to stop future damages.
- Facilitated the negotiations, worked up the contract and financial documents, and closed prospects on numerous home remodeling deals.
Cashier/Server
Beach Market
08.2024 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Performed cash, card, and check transactions to complete customer purchases.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Worked flexible schedule and extra shifts to meet business needs.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Set up new sales displays each week with fresh merchandise.
- Addressed customer needs and made product recommendations to increase sales.
Mechanic
Accurate Site Development LLC
09.2023 - 12.2024
- Replaced damaged, missing, or defective parts with new and refurbished plumbing components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of plumbing issues.
- Implemented efficient installation of new water supply and waste water systems.
- Managed stock and inventory of tools and materials, as well as creating a list of necessary materials.
- Installed and replaced fixtures and pipes with efficiency using appropriate tools.
Prep Dishwasher
Ambrogia Caffe’ & Enoteca
05.2024 - 08.2024
- Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Stepped into additional roles during busy times to boost coverage of important stations.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Accurately followed recipes for homemade pasta production.
Cashier
Foodlion Grocery Store
02.2024 - 06.2024
- Developed rapport and fostered brand loyalty by offering personalized service.
- Built relationships with customers to encourage repeat business.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Laborer
CST Mechanical
07.2022 - 09.2023
- Performed general housekeeping and cleaning tasks.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.
- Facilitated timely project completions by consistently meeting deadlines for assigned tasks.
- Operated forklifts and boom lifts to complete various tasks.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained high-quality workmanship through attention to detail and adherence to industry standards.
- Delivered consistent results under challenging weather conditions or other external factors affecting productivity.
- Managed safe and efficient use of tools and equipment on construction sites.
Education
Advanced Diploma - General Studies
Northampton Highschool
Eastville, VA06.2019
Skills
- Customer service
- Advanced problem solving
- Quick Study
- Sales experience
- Work ethic and integrity
- Cash register operation
- Order taking
- Professionalism and courtesy
- Product restocking
- Conflict resolution
- Negotiating
- Research and refinement
Skills
- Effective Tool Utilization
- Sales expertise
- Retail merchandising
- Effective Tool Utilization
- Negotiating
Timeline
Sales Representative
Home Genius Exteriors
01.2025 - Current
Cashier/Server
Beach Market
08.2024 - Current
Prep Dishwasher
Ambrogia Caffe’ & Enoteca
05.2024 - 08.2024
Cashier
Foodlion Grocery Store
02.2024 - 06.2024
Mechanic
Accurate Site Development LLC
09.2023 - 12.2024
Laborer
CST Mechanical
07.2022 - 09.2023
Advanced Diploma - General Studies
Northampton Highschool