Mark Selkirk
Vinton
Summary
Results-driven individual with a solid foundation in retail management and customer service excellence. Skilled in addressing customer concerns and creating solutions that promote loyalty and satisfaction. Expertise in program evaluation and electronic record management, contributing to improved client outcomes. Enthusiastic archer with a deep understanding of archery gear, offering valuable insights to a diverse clientele. Equally comfortable interacting with once-a-year bowhunters or professional archers.
Overview
3
3
years of professional experience
Work History
Community Counselor
Mainstream Mental Health
Roanoke
03.2022 - Current
- Cultivated relationships with local stakeholders in order to increase awareness of available community resources.
- Maintained accurate records of client progress utilizing electronic medical record software.
- Provided crisis intervention services as needed to address acute mental health episodes.
- Facilitated group therapy sessions focusing on anger management and substance abuse prevention.
- Conducted assessments to diagnose behavioral issues and develop appropriate interventions.
- Counseled clients on lifestyle changes that could improve overall wellbeing.
- Followed appropriate methodology to deliver optimum counseling meeting individual needs.
- Collaborated to set goals and outline steps to achieve objectives.
Education
Associate of Applied Science - Social Work
Virginia Western Community College
Roanoke, VA05-2005
Some College (No Degree) - Social Work
Radford University
Radford, VASkills
- Client relationship management
- Building rapport
- Electronic record management
- Program evaluation
- Crisis intervention
- Effective communication
- Anger management
- Adept at conflict resolution
Affiliations
- Proud user of Shrewd products since 2010.
- Avid hunting, shooting, and outdoor enthusiast.
- Operated a successful taxidermy business, still a hobby.
- Enjoy woodworking, guitar making, and building primitive firearms.
References
References available upon request.
Timeline
Community Counselor
Mainstream Mental Health
03.2022 - Current
Associate of Applied Science - Social Work
Virginia Western Community College
Some College (No Degree) - Social Work
Radford University
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