Mark York
Manassas
Summary
Sales and operations professional with proven ability to drive growth and optimize processes. Strong focus on team collaboration, achieving results, and adapting to changing needs. Skilled in strategic planning, leadership, and performance management. Known for reliability and effective communication.
Overview
18
18
years of professional experience
Work History
Regional Director of Sales and Operations
US Fitness Group
05.2017 - Current
- Collaborated with cross-functional teams to develop innovative solutions addressing customer needs and market opportunities.
- Increased regional sales revenue by implementing strategic sales plans and fostering strong relationships with key clients.
- Provided expert guidance during merger and acquisition activities, ensuring seamless integration of acquired businesses into regional operations structure.
- Implemented data-driven decision-making processes, driving significant improvements in sales performance metrics.
- Implemented regional talent development programs to foster employee growth and retention, resulting in a more skilled and engaged workforce.
- Coached team members on effective negotiation tactics to close deals with major accounts while maximizing profit margins.
General Manager
US Fitness Group
10.2007 - 04.2017
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
Education
Bachelor of Arts - Criminology
The Ohio State University
Columbus, OH05-1997
Skills
- Staff leadership
- Operations management
- Sales management
- Process improvements
- Strategic Decision-making
- Problem-solving
- Relationship and team building
- Leadership and people development
- Analytical and critical thinker
- Effective communication
Timeline
Regional Director of Sales and Operations
US Fitness Group
05.2017 - Current
General Manager
US Fitness Group
10.2007 - 04.2017
Bachelor of Arts - Criminology
The Ohio State University
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