Markcus Rhodes
Williamsburg
Summary
Efficient professional with 3 years of experience and proven knowledge of regulatory compliance, research, and development, and work methods analysis. Aiming to leverage my abilities to successfully fill the role on any team.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Electrical Apprentice
Newport News Shipbuilding
07.2021 - Current
- Utilized a variety of hand tools and test meters to diagnose problems accurately
- Worked closely with other tradesmen to complete projects in a timely manner
- Adhered to all relevant safety regulations when working in hazardous environments
- Developed innovative solutions for challenging engineering problems related to marine electricity
- Installed, maintained, and repaired electrical equipment in accordance with established safety protocols
- Analyzed blueprints and schematics to determine the correct wiring of electrical systems
- Troubleshot electrical systems for malfunctions and resolved operational issues
Customer Service Representative
Food Lion
03.2020 - 06.2021
- Maintained a high level of professionalism when dealing with difficult customers
- Handled customer complaints and inquiries in a courteous and efficient manner
- Provided exceptional customer service to ensure customer satisfaction
- Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers
- Developed strong customer relationships and loyalty through effective communication
- Responded to telephone inquiries and complaints following standard operating procedures
Education
Electricity and Renewable Energy -
New Horizons Regional Education Center
06.2021
Skills
- Electrical Component
- Installing Electrical Handling Components
- Safety Requirements
- Cable Pulling
- Reading Comprehension
- Blueprints and Diagrams
- Follow Blueprints
- Equipment Repair
- Mechanical Knowledge
- HVAC/R
- HVAC
- Electrical systems
- Communication skills
- Electrical experience
Certification
- EPA Certification
- EPA Universal Certification
- OSHA 10
- NATE Certification
- EPA Type I
Timeline
Electrical Apprentice
Newport News Shipbuilding
07.2021 - Current
Customer Service Representative
Food Lion
03.2020 - 06.2021
Electricity and Renewable Energy -
New Horizons Regional Education Center
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