Marklus Henley
Chester
Summary
Service maintenance professional known for high standards and results-driven focus. Extensive experience in identifying and solving equipment issues to maintain seamless operations. Reliable team collaborator with commitment to adapting to changing needs and delivering optimal results. Skilled in diagnostics, repair, and preventive maintenance, with proactive approach valued by employers.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Service Maintenance Technician
GSC Apartments
Richmond, VA
06.2023 - Current
- Conducted routine inspections of mechanical systems to ensure optimal performance and safety compliance.
- Performed repairs on HVAC units, plumbing fixtures, and electrical systems to maintain property standards.
- Coordinated emergency repairs during off-hours, ensuring minimal disruption to resident services and safety protocols.
- Served as a reliable resource for fellow technicians seeking advice or assistance with challenging service assignments.
- Enhanced customer satisfaction by providing timely and thorough maintenance support for all service requests.
- Provided hands-on training for new hires, sharing technical knowledge and best practices in service maintenance procedures.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Installed and maintained plumbing and HVAC systems.
- Repaired and replaced pumps, valves and motors.
- Rewired and replaced faulty electrical components in equipment.
Delivery Driver
Marco's Pizza
Chesterfield, VA
08.2022 - 06.2023
- Operated delivery vehicle safely and efficiently, adhering to all traffic laws and safety protocols.
- Managed route planning to optimize delivery times and ensure timely service.
- Maintained accurate records of deliveries, including customer signatures and proof of delivery documents.
- Assisted in training new drivers on best practices for navigation and customer service.
- Communicated effectively with dispatch to report delays or issues during deliveries.
- Built strong customer relationships through professional interactions and reliable service delivery.
Team Member
Target
Tacoma, WA
11.2020 - 10.2021
- Delivered exceptional customer service by assisting guests with inquiries and product selections.
- Maintained store cleanliness and organization, ensuring a welcoming shopping environment.
- Operated cash registers accurately, processing transactions efficiently to minimize wait times.
- Collaborated with team members to restock shelves, optimizing product placement for visibility.
Temp Worker
Waste Managment
Auburn, WA
06.2020 - 11.2020
- Operated equipment for waste collection and disposal, ensuring compliance with safety regulations.
- Maintained cleanliness and organization of work area to enhance operational efficiency.
- Assisted in sorting recyclable materials to support sustainability initiatives.
- Collaborated with team members to optimize workflow and improve service delivery.
- Monitored inventory levels of supplies and reported shortages to facilitate timely replenishment.
- Prepared boxes for shipments based on standard sizes.
Education
Universal EPA Certification - HVAC
Fortis College
Richmond, VA08-2023
High School Diploma -
Woodrow Wilson High School
Tacoma, WA06-2019
Skills
- Power tool operation
- Lockout and tagout procedures
- Adaptability to change
- Troubleshooting expertise
- Electrical systems
- Blueprint interpretation
- Mechanical aptitude
- Problem-solving
- Teamwork and collaboration
- Preventive Maintenance
- Plumbing
- HVAC systems
Certification
Universal EPA Refrigerant Certification
Timeline
Service Maintenance Technician
GSC Apartments
06.2023 - Current
Delivery Driver
Marco's Pizza
08.2022 - 06.2023
Team Member
Target
11.2020 - 10.2021
Temp Worker
Waste Managment
06.2020 - 11.2020
Universal EPA Certification - HVAC
Fortis College
High School Diploma -
Woodrow Wilson High School