Marlene Shank
PORTSMOUTH
Summary
My objective is to obtain a Work-at-Home position that will enhance 15 years of Medical Billing & Administrative experience for a company that has high values and promise. My experience is equivalent to a bachelor’s degree in business administration at the very least. You will find that I have strong social skills and a collaborative work ethic.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Owner
Key Advantage Services LLC, Marlene Shank
03.2005 - Current
President
- I handle accounting through quick books pro
- Advertised for leads, discussed their needs, and contracted them as a client
- Handled the onboarding process once a client was accepted
- Hiring- Trained those who were hired and started my own class for certification
- Managed the employed tasks & distribution.
Full Charge Bookkeeper, Administrator
NEWTOWN CHIROPRACTIC CENTER
04.2005 - Current
- Dr
- Robert C Py 757, Medical Billing, Bookkeeping
- JOB DESCRIPTION
- Document management, file creation and Human Relations documentation
- Processed, verified and reconciled Accounts Receivable
- Provided administrative & clerical support using Excel, Word, Outlook and PowerPoint
- Provided Accounts Management resolving discrepancies & sending statements to the patients Ran end of the month reports; Accounts Receivable
- Customer Service/Liaison for the Doctor’s Patients
Charge Bookkeeper / Administrator, •Full Charge Bookkeeper
Tidewater Physician Services
04.2001 - 04.2005
- Included Kempsville, & Tidewater Physician Services
- I handled Payroll (941, 1099), Annual Budgets & other Financial Reports to the Board of Directors
- TPS created and implemented an HMO under my direction being a licensed insurance agent
- This insurance was for the 600 Medical Providers of Tidewater Physician Services Group
- I introduced the database program ACT! For contact management which provided various reports used for contracts, health plans and credentialing.
Education
TCA Coordinator Certificate for Transaction Coordinator -
Tidewater Community College
2023
2010
QuickBooks Certified -
2004
GED US Careers Institute Certified Medical Billing & Coding -
Key West High School High School
1979
Skills
- Proficiency with computer systems and Microsoft Office (Word, PowerPoint, Outlook and Excel)
- Strong organizational and multi-tasking skills
- Attention to detail and accuracy
- Full charge bookkeeper (Quickbooks Online and Pro) Certified
- Adding machine by touch
- Typist 40 wpm
- Certificate for Medical Billing
- Social Media marketing & networking
- Medical Billing & Coding
Accomplishments
● Administrator/Bookkeeper for Tidewater Physician Services, which is a network of up to 700 medical providers in Hampton Roads, Virginia. 1999 – 2003 Full charge Bkkp/Administrator
● Certificate in Medical Claims and Billing through the U.S.
Career Institute 2008
● CDPMA-Certified Dental Practice Management Assistant
through the Dental Assisting National Board, Inc. in 1999
● QuickBooks Certification 2010. 15 Yrs Exp as a Full Charge
Bkkp to present
● Medical billing experience for Gastroenterologist, Nursing Home
Home within a hospital. Accounts Receivable
● Author for “The Dental Receptionist” & “Advanced Dental
Management” Textbooks used for a credited course 1999
● Initiated and started a career study at Tidewater Community
College for Dental Office Coordinator & Billing
● Adjunct Faculty Member at Tidewater Community College
Teaching “Dental Office Coordinator & Advanced Dental
Management credited course. (Using my books). Taught this
class at Virginia Beach Adult Learning Center as well.
● Guest speaker for Dentists at the National Dental Convention
in Washington DC 2010 on Advanced Dental Management w/
CEU available.
● Recognized for accomplishments by “Business’ Who’s Who”
11/2013
● Certificate from TC Academy for Realtor’s Transaction
Coordinator 6/2023
● Medical Billing / Administrator / Full Charge Bookkeeper for
Chiropractor’s business since 2009 to present
Certification
See Previous
Timeline
Full Charge Bookkeeper, Administrator
NEWTOWN CHIROPRACTIC CENTER
04.2005 - Current
Owner
Key Advantage Services LLC, Marlene Shank
03.2005 - Current
Charge Bookkeeper / Administrator, •Full Charge Bookkeeper
Tidewater Physician Services
04.2001 - 04.2005
President
TCA Coordinator Certificate for Transaction Coordinator -
Tidewater Community College
QuickBooks Certified -
GED US Careers Institute Certified Medical Billing & Coding -
Key West High School High School
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