Marquasha Jones
Richmond
Summary
Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.
Overview
4
4
years of professional experience
Work History
Receptionist
Pinnacle Treatment Center
08.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Medical Assistant
Pinnacle Treatment Center
09.2021 - Current
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Ensured patient safety and effectively addressing concerns and answering questions.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
- Collected and documented patient medical information such as blood pressure and weight.
Overnight Stocker
Walmart
01.2021 - 06.2021
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used pallet jacks to unload and organize merchandise from delivery trucks.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
- Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
Education
Associate of Applied Science - Medical Assistant
Bryant And Stratton College
Chesterfield, VA03-2022
No Degree - Nursing
Radford University
Radford, VA03-2022
High School Diploma -
Henrico High School
Henrico, VA06-2017
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Appointment scheduling
- Office administration
- Administrative support
Timeline
Receptionist
Pinnacle Treatment Center
08.2024 - Current
Medical Assistant
Pinnacle Treatment Center
09.2021 - Current
Overnight Stocker
Walmart
01.2021 - 06.2021
Associate of Applied Science - Medical Assistant
Bryant And Stratton College
No Degree - Nursing
Radford University
High School Diploma -
Henrico High School
Similar Profiles
Logan CookLogan Cook
Medical Assistant at Pinnacle Treatment Center (Martinsville Treatment Services)Medical Assistant at Pinnacle Treatment Center (Martinsville Treatment Services)
Jessica JoelJessica Joel
Licensed Practical Nurse at Pinnacle Treatment CenterLicensed Practical Nurse at Pinnacle Treatment Center
Ursula MartinUrsula Martin
Medical Assistant at Pinnacle Treatment CenterMedical Assistant at Pinnacle Treatment Center