Marquis Epps
Richmond,NV
Summary
Resourceful with 2+ years of experience semi-skilled in plumbing, electrical and HVAC repairs. Comfortable troubleshooting and performing diagnostics and working with sense of urgency. Committed to providing excellent customer service through warm and welcome environment and caring attitude. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Dedicated to improving user experiences and productivity by keeping systems running smoothly and resolving issues quickly. Good communicator and multitasker with an organized approach. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cable Technician
CBRE DIRECTLINE
04.2025 - 11.2025
- Installed and maintained cable systems for residential and commercial clients.
- Conducted troubleshooting and repairs to ensure optimal system performance.
- Collaborated with team members to complete projects efficiently and on schedule.
- Utilized industry-standard tools for installation and maintenance tasks.
- Consistently exceeded company benchmarks for work efficiency and job completion rates.
Cable Technician
IES Communications
08.2024 - 04.2025
- Installed and repaired various cable systems to ensure optimal performance.
- Performed regular equipment maintenance to boost reliability, dressing cable, positioning MOR racks, as well as terminated cable.
- Diagnosed technical issues using specialized tools, leading to timely resolutions.
- Collaborated with team members to troubleshoot complex installations effectively.
- Dressed fiber cable and terminated cables for mors racks etc
MAINTENANCE OPERATOR/LICENSE PLATE INSPECTOR/CASHIER/TOLL COLLECTOR
SP+ Corporation
07.2021 - 02.2023
- Provide customer great customer service
- Follow procedures in handling payments and vouchers
- Identify customers needing assistance
- Keep detailed log on vehicles entering and exiting lots
- Maintain cleanliness of whole airport garage lots
- Checked with customers, jumped their vehicles, and gave directions around the lot.
- Reduced downtime by troubleshooting and repairing mechanical issues swiftly and efficiently.
- Improved equipment reliability by performing routine maintenance tasks and inspections.
CHEF/COOK/PIC
Panda Express
06.2021 - 05.2024
- Provided excellent food quality
- Provide great customer care ensuring they receive the best service possible
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Handle customer complaints and problems over the phone and finding solutions.
- Set up and broke down kitchen for service.
- Promoted within 3 months of working to cook then later to chef
- Maintain a fast work pace ensuring quality of food is top measure.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
CASHIER/ CUSTOMER SERVICE ASSOCIATE
Food lion grocery store
06.2021 - 12.2021
- Provide customer great customer service
- Follow procedures in handling cash, checks, coupons, partner cards, food stamps and WIC voucher
- Identify customers needing assistance and offer to take the customer's order to their car
- Retrieve shopping carts from the parking lot and cart corrals utilizing the tether strap, per standard practice
- Ensure workstation and front-end area of the store has a neat and clean presentation.
PART-TIME CAR WASH ATTENDANT/CASHIER
carpool car washes
01.2021 - 06.2021
- Participate in all facets of cleaning customers vehicles
- Assist customers with swiftness and efficiency
- Provide great customer service
- Responsibilities include sanitizing and removing any bacteria from customers vehicle, vacuum and wipe out crevices of vehicles, wash, and dry customers car affectively
- Provide the customer safe procedures handling the vehicle and offer assistance in any shape or form.
Education
ACE Electrical Program -
Advanced Career Education Center
Highland Springs, VACollege Degree - undefined
Old Dominion University
Norfolk, VA05.2024
High School Diploma - undefined
Highland Springs High School
Highland Springs, VA06.2022
Skills
- Time Management
- Complex Problem-Solving
- Strategic Planning
- Hand tools
- Repair work
- Electrical Repairs
- Electrical Troubleshooting
- Household Repairs
- Commission-based sales
- Internet sales
- Customer Service and Engagement
- Call Center Customer Service
Certification
OSHA 10 HR credentials
Timeline
Cable Technician
CBRE DIRECTLINE
04.2025 - 11.2025
Cable Technician
IES Communications
08.2024 - 04.2025
MAINTENANCE OPERATOR/LICENSE PLATE INSPECTOR/CASHIER/TOLL COLLECTOR
SP+ Corporation
07.2021 - 02.2023
CHEF/COOK/PIC
Panda Express
06.2021 - 05.2024
CASHIER/ CUSTOMER SERVICE ASSOCIATE
Food lion grocery store
06.2021 - 12.2021
PART-TIME CAR WASH ATTENDANT/CASHIER
carpool car washes
01.2021 - 06.2021
College Degree - undefined
Old Dominion University
High School Diploma - undefined
Highland Springs High School
ACE Electrical Program -
Advanced Career Education Center