Mary Cole
Virginia Beach
Summary
Dynamic and reliable Sales Associate with a proven track record at 711 Gas Station, excelling in customer service and cash handling. Demonstrated exceptional teamwork and problem-solving skills, consistently meeting sales goals and enhancing customer satisfaction through effective communication and efficient transaction processing. Committed to maintaining high standards in retail operations.
Overview
16
16
years of professional experience
Work History
Sales Associate
Triplecindustie
Virginia Beach, VA
07.2024 - 12.2025
Cleaner
TaylorMade
Virginia Beach, VA
06.2025 - 07.2025
- Virginia Beach Maintained cleanliness and organization in assigned areas to ensure a safe environment.
- Utilized cleaning equipment and chemicals safely according to established guidelines.
- Assisted team members with heavy lifting and moving furniture as needed.
- Developed efficient cleaning routines to enhance productivity during shifts.
- Responded promptly to cleaning requests from staff, ensuring timely completion of tasks.
- Followed safety protocols consistently to minimize risks during cleaning operations.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Emptied trashcans and transported waste to collection areas.
Cashier
711 Gas Station
Virginia Beach, VA
06.2021 - 05.2024
- Processed customer transactions efficiently using POS systems.
- Assisted customers with inquiries and product selection.
- Managed inventory levels, restocking shelves as needed.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Assisted in inventory management, contributing to reduction in stock discrepancies.
- Fostered positive customer relations by resolving complaints and inquiries promptly.
- Facilitated smoother checkout process, trained new employees on POS systems.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Stocked, tagged and displayed merchandise as required.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Restocked and organized merchandise in front lanes.
- Greeted customers entering store and responded promptly to customer needs.
- Maintained accurate cash register balance throughout shifts.
Laborer
JC Concrete
Asheville, NC
06.2010 - 05.2016
- Operated heavy machinery to assist in concrete pouring and finishing tasks.
- Mixed and poured concrete, ensuring consistent quality and adherence to specifications.
- Assisted skilled workers in setting up forms and reinforcing structures for durability.
- Followed safety protocols to maintain a secure work environment for team members.
- Loaded and unloaded materials efficiently, supporting project timelines and workflow.
- Maintained tools and equipment, ensuring readiness for daily operations and minimizing downtime.
- Collaborated with team members to complete projects on schedule while maintaining high standards of quality.
- Adapted quickly to changing job site conditions, demonstrating flexibility in task assignments.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Maintained high-quality workmanship through attention to detail and adherence to industry standards.
Education
GED - General Education
Franklin High School
Franklin, NCSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Reliable and punctual
- Goal oriented
- Exceptional customer service
- Cash handling
- Money handling
- Stocking and receiving
- Store opening and closing
- Product sales
- Customer needs assessment
- Complex Problem-solving
- Sales strategies
- POS system operation
- Meeting deadlines
- Upselling
- Professional demeanor
- Retail store operations
- Cleaning techniques
- Guest relations
- Sales training
- Payment processing
- Inventory tracking
- Sales development
- Inventory control
- Merchandise display
- Policy and procedure adherence
- Sales goals attainment
Timeline
Cleaner
TaylorMade
06.2025 - 07.2025
Sales Associate
Triplecindustie
07.2024 - 12.2025
Cashier
711 Gas Station
06.2021 - 05.2024
Laborer
JC Concrete
06.2010 - 05.2016
GED - General Education
Franklin High School