Accomplished healthcare professional with national board certifications in perianesthesia, in addition to both adult and pediatric emergency nursing.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
A dynamic team player looking to work side by side with high-performing teams for outstanding patient care, excellence in outcomes, and superb customer service.
Detail-oriented Medical and Health Services Manager passionate about facilitating excellent patient care. Adept at implementing policies and procedures. Motivated team builder, focused on driving team collaboration and excellence.
Overview
38
38
years of professional experience
1
1
Certification
Work History
Nursing Unit Supervisor
INOVA MOUNT VERNON HOSPITAL
Alexandria
06.2021 - Current
Responsible for the day-to-day operations of a 14-bed pre-operative area, an 11-bed recovery room with a 4-bed Phase II area, the Endoscopy area, and the ECT area.
Supervised staff members in the delivery of quality nursing care.
Promoted positive relationships between patients and families and healthcare team members.
Typical patient ratios are 1:2, with daily patient volumes of more than 30 cases per day, and a total yearly volume of approximately greater than 4,000 cases.
Responsible for quality audits, patient and family rounding, both in the care area and the family waiting room, and reporting out patient experience scores to improve processes.
Staff recognition, as well as coaching and mentoring,
Investigated incidents and accidents related to patient safety issues; identified root causes; reported findings; proposed corrective actions.
Staff Nurse
INOVA MOUNT VERNON HOSPITAL
Alexandria
06.2020 - 06.2021
25-bed Perianesthesia department.
All aspects of perioperative patient care, education in preparing patients for surgery, the recovery of patients in PACU, and discharge.
Staff Nurse
LOVELACE WOMENS HOSPITAL
Albuquerque
01.2020 - 05.2020
Staff nurse in a high-volume Emergency Department with an RN-to-patient care ratio of 1:4.
Provide all aspects of emergency care across the life continuum.
Nurse Manager
INTUITIVE HEALTH
Albuquerque
07.2019 - 12.2019
Managed all aspects of a 14-bed, high-volume, adult and pediatric, high-acuity, state-of-the-art, free-standing emergency department that also serviced urgent care patients.
Assisted with the planning and the upstart of the facility from an operational standpoint, the staffing of the facility, and the education of all staff.
Dual reporting structure to the Vice President of Intuitive Health and the Director of Emergency Services of Presbyterian Hospital.
Responsible for the direct reports of 30 staff members, provide performance evaluations.
Provided direct clinical supervision of all facility staff, and provided timely feedback and recognition of staff.
Develop the process improvement of flow through the emergency department.
Responsible for timely feedback to patients regarding customer service.
Helped to lead the team in keeping door-to-provider times less than 10 minutes, and total door-to-door times less than 2 hours.
Led the team in obtaining National Patient Satisfaction Scores (NPS) of greater than 70.
Nursing Unit Supervisor
LORTON FREESTANDING EMERGENCY DEPARTMENT, INOVA HEALTH SYSTEM
Lorton
01.2013 - 07.2019
Supervised staff members in the delivery of quality nursing care.
Provided on a regular basis as needed, emergency care is offered to patients across the life continuum in a 20-bed, free-standing adult and pediatric emergency department, with annual ED visits of over 30,000.
Attended professional development conferences, workshops, seminars related to nursing management topics.
Provides education and in-services to team members.
Analyzed data from quality improvement reports; identified opportunities for improvement; implemented action plans accordingly.
Staff Nurse
FAIR OAKS HOSPITAL
Fair Oaks
07.2003 - 01.2013
Care of emergency patients across the life continuum in a 34-bed adult and pediatric emergency department.
Interventional Radiology Nurse, PRN
INOVA FAIR OAKS HOSPITAL
Fair Oaks
01.2012 - 12.2012
Worked in the capacity of Pre-op, monitoring of patients during procedure and recovery.
Supervisor Respiratory Care Department
HOME HEALTH SERVICES
Alexandria
01.1998 - 01.2001
Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
Responsible for the assessment, planning, and setup of those patients discharged to home from acute care requiring in-home ventilators, CPAP/BiPAP, and education for patients and families, follow-up in home visits, and collaboration with the patients' healthcare team for changes in care plan.
Registered Respiratory Therapist
INOVA FAIRFAX HOSPITAL
Fairfax
01.1987 - 01.1997
Worked in all aspects of respiratory care to include specialization in of patient care in the Emergency room trauma, adult ICU's and pediatrics.
Manager, Inpatient Operations – Acute Care Unit-6B at INOVA Mount Vernon HospitalManager, Inpatient Operations – Acute Care Unit-6B at INOVA Mount Vernon Hospital