MARY GREER
Arlington
Summary
Dynamic Business Analytics Professional with Acclaim Technical Services, skilled in data visualization and complex problem-solving. Proven ability to deliver actionable insights under tight deadlines, leveraging SQL and Tableau. Exceptional communicator, fostering strong relationships with stakeholders to drive data-driven decision-making and enhance project outcomes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Business Analytics Professional
Acclaim Technical Services
09.2024 - Current
- Developed intricate visualizations in Tableau to support data-driven decision making.
- Managed complex SQL queries to manipulate data for specific project requirements.
- Executed complex, ad-hoc assignments, delivering insights under tight deadlines.
- Works directly with leadership to gather requirements and assess needs for data related projects.
- Displays excellent communication and collaboration skills to foster amazing professional relationships with clients and colleagues.
Honors Intern
Federal Bureau of Investigation
06.2023 - 05.2024
- Acquired skills in fast-paced, mission-focused environment, contributing to team objectives.
- Analyzed datasets to identify key insights that informed strategic decisions.
- Assisted squad members with various casework-related or community outreach tasks, such as drafting Electronic Communications and creating presentation slides.
- Observed operations of FBI Special Agents, Intelligence Analysts, and Operations Specialists to learn procedural workflows.
- Participated in educational programs regarding what cyber-crime is, why it happens, and how it is investigated.
Aquatics Supervisor
Lifetime Fitness
01.2020 - 09.2024
- Led team of nine employees, including Lifeguards and Swim Instructors, to ensure smooth daily operations.
- Resolved member complaints and answered inquiries regarding aquatic programs, enhancing customer satisfaction.
- Conducted multiple inspections of pools, decks, and bathrooms throughout the day for cleanliness and safety hazards.
- Assessed member and guest needs through direct interaction.
- Identified and implemented service improvements, addressing member and guest concerns proactively.
Assistant Facility Manager
Swim Club Management Group
05.2018 - 06.2021
- Lead a team of 5 lifeguards on any given shift.
- Guided lifeguards in implementing safety protocols, enhancing team compliance.
- Conducted hourly inspections of all pool areas to ensure compliance with safety regulations.
- Monitored lifeguard performance to uphold quality standards and improve service delivery.
- Assisted in resolving customer complaints while providing excellent customer service.
- Enforced facility rules while prioritizing patron safety and maintaining a secure environment.
Education
BS - Information Science, Minor in Data Science
UNC Chapel Hill
Chapel Hill, NC05-2024
Skills
- Data-Driven Insights
- Data visualization
- Data manipulation
- Data modeling
- Python
- Research and Analysis
- Complex Problem-Solving
- Microsoft Office Suite
- Mission Support
- Quick Learner
Websites
Certification
Active TS/SCI Security Clearance
Security Clearance
TOP SECRET SECURITY CLEARANCE
Timeline
Business Analytics Professional
Acclaim Technical Services
09.2024 - Current
Honors Intern
Federal Bureau of Investigation
06.2023 - 05.2024
Aquatics Supervisor
Lifetime Fitness
01.2020 - 09.2024
Assistant Facility Manager
Swim Club Management Group
05.2018 - 06.2021
BS - Information Science, Minor in Data Science
UNC Chapel Hill