Summary
Overview
Work History
Education
Skills
Websites
Certification
Security Clearance
Timeline
Generic

MARY GREER

Arlington

Summary

Dynamic Business Analytics Professional with Acclaim Technical Services, skilled in data visualization and complex problem-solving. Proven ability to deliver actionable insights under tight deadlines, leveraging SQL and Tableau. Exceptional communicator, fostering strong relationships with stakeholders to drive data-driven decision-making and enhance project outcomes.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Business Analytics Professional

Acclaim Technical Services
09.2024 - Current
  • Developed intricate visualizations in Tableau to support data-driven decision making.
  • Managed complex SQL queries to manipulate data for specific project requirements.
  • Executed complex, ad-hoc assignments, delivering insights under tight deadlines.
  • Works directly with leadership to gather requirements and assess needs for data related projects.
  • Displays excellent communication and collaboration skills to foster amazing professional relationships with clients and colleagues.

Honors Intern

Federal Bureau of Investigation
06.2023 - 05.2024
  • Acquired skills in fast-paced, mission-focused environment, contributing to team objectives.
  • Analyzed datasets to identify key insights that informed strategic decisions.
  • Assisted squad members with various casework-related or community outreach tasks, such as drafting Electronic Communications and creating presentation slides.
  • Observed operations of FBI Special Agents, Intelligence Analysts, and Operations Specialists to learn procedural workflows.
  • Participated in educational programs regarding what cyber-crime is, why it happens, and how it is investigated.

Aquatics Supervisor

Lifetime Fitness
01.2020 - 09.2024
  • Led team of nine employees, including Lifeguards and Swim Instructors, to ensure smooth daily operations.
  • Resolved member complaints and answered inquiries regarding aquatic programs, enhancing customer satisfaction.
  • Conducted multiple inspections of pools, decks, and bathrooms throughout the day for cleanliness and safety hazards.
  • Assessed member and guest needs through direct interaction.
  • Identified and implemented service improvements, addressing member and guest concerns proactively.

Assistant Facility Manager

Swim Club Management Group
05.2018 - 06.2021
  • Lead a team of 5 lifeguards on any given shift.
  • Guided lifeguards in implementing safety protocols, enhancing team compliance.
  • Conducted hourly inspections of all pool areas to ensure compliance with safety regulations.
  • Monitored lifeguard performance to uphold quality standards and improve service delivery.
  • Assisted in resolving customer complaints while providing excellent customer service.
  • Enforced facility rules while prioritizing patron safety and maintaining a secure environment.

Education

BS - Information Science, Minor in Data Science

UNC Chapel Hill
Chapel Hill, NC
05-2024

Skills

  • Data-Driven Insights
  • Data visualization
  • Data manipulation
  • Data modeling
  • Python
  • Research and Analysis
  • Complex Problem-Solving
  • Microsoft Office Suite
  • Mission Support
  • Quick Learner

Certification

Active TS/SCI Security Clearance

Security Clearance

TOP SECRET SECURITY CLEARANCE

Timeline

Business Analytics Professional

Acclaim Technical Services
09.2024 - Current

Honors Intern

Federal Bureau of Investigation
06.2023 - 05.2024

Aquatics Supervisor

Lifetime Fitness
01.2020 - 09.2024

Assistant Facility Manager

Swim Club Management Group
05.2018 - 06.2021

BS - Information Science, Minor in Data Science

UNC Chapel Hill
MARY GREER