Mary Smith

Office Manager – Smitty's Tree Service
Directed daily business operations, financial management, and employee relations for a full-service tree care company. Oversaw administrative functions, sales, and marketing to drive business growth and operational efficiency.

• Managed payroll, hiring, onboarding, and employee relations , ensuring compliance and positive workplace culture.
• Conducted job estimates and sales consultations , serving as primary client liaison to secure new business.
• Oversaw all financial operations including expense tracking, audits, and tax preparation.
• Designed and produced all marketing materials —business cards, flyers, logos, truck decals, and uniforms—enhancing brand visibility and recognition.
• Managed marketing strategy across print, digital, and local outreach to grow client base.
• Streamlined office operations to improve efficiency in scheduling, client communication, and financial reporting.

Financial Management Analyst – NAVIFOR
Provided comprehensive financial oversight and workforce management support across 37 commands, ensuring accuracy, compliance, and fiscal responsibility. Key responsibilities included:

• Managed labor, payroll, and budget execution for 37 commands, ensuring timely and accurate processing.
• Tracked and reconciled all labor costs, payroll, operating expenses, and budgetary requirements to maintain fiscal compliance.
• Oversaw workforce management functions including billet assignments, hiring, and personnel transfers.
• Administered financial processing of awards, leave, and pay increases in alignment with federal regulations.
• Developed, monitored, and executed budgets to support organizational goals and resource allocation.
• Streamlined financial reporting and tracking processes to improve efficiency and accountability.

Lead Labor Analyst & Program Manager – REDCOM
Directed labor analysis and financial management functions across multiple Navy Reserve Centers, providing national-level program leadership and guidance. Key contributions included:

• Served as lead labor analyst and program manager for three Navy Reserve Centers, overseeing payroll and labor budget execution.
• Managed labor budgets, payroll operations, and long-range financial projections for 52 Navy Reserve Centers .
• Conducted on-site audits at reserve centers to ensure compliance, accuracy, and adherence to financial policies.
• Authored and distributed national Standard Operating Procedure (SOP) manuals , establishing consistent practices across all centers.
• Organized and executed a nationwide symposium for program leads, enhancing collaboration, training, and program efficiency.
• Provided strategic recommendations to leadership on labor allocation, budget planning, and workforce management.

Financial Management Analyst – Military Sealift Command
Oversaw global financial operations, procurement, and program management in support of Military Sealift Command's shore and afloat services. Provided strategic leadership in systems transitions, cost management, and workforce support programs.

• Managed the New Husbanding Program, all overseas port costs for shore-based and afloat operations, ensuring accurate and timely financial reconciliation.
• Analyzed contracts and processed purchase orders and purchase requests , supporting mission-critical logistics and procurement.
• Administered the Civilian Mariner PPE Reimbursement Program , overseeing payments and compliance for 4,000 mariners worldwide.
• Co-led the successful transition from FMS to ERP financial systems , ensuring seamless data migration and process continuity.
• Authored 50+ Standard Operating Procedure (SOP) manuals , distributed nationally to standardize financial and procurement processes.
• Directed the ERP War Room , providing nationwide in-person and virtual training to financial personnel and program leads.
• Delivered strategic guidance to leadership on financial system improvements, cost management, and compliance measures.

Children's Ministry Leader – Church of the Messiah (Chesapeake, VA) & Open Water Church (Tampa, FL)
Led children's and youth ministry programs, providing curriculum planning, event coordination, and spiritual development for infants through high school students. Directed large-scale ministry initiatives, community outreach, and church-wide events.

• Implemented and organized David C. Cook curriculum for infant–5th grade Sunday School classes , ensuring engaging, age-appropriate lessons.
• Directed annual Vacation Bible School (VBS) programs, including Cosmic City, Egypt: Holy Land Adventure, Rome: Paul and the Underground Church, and others—managing curriculum, volunteer teams, decorations, and event leadership.
• Organized and led weekly discipleship groups: Wednesday night K–8 and Thursday night high school (9–12th grade) ministries.
• Planned and executed church-wide events , including fundraising sales, banquets, mission trips, community outreach initiatives, and small group gatherings.
• Recruited, trained, and coordinated volunteers to support children's ministry programs and large-scale events.
• Fostered a welcoming and nurturing environment for children, youth, and families, strengthening church engagement and community impact.

Server Shift Lead – Multiple Restaurants
Led front-of-house operations in a fast-paced hospitality environment, overseeing staff, guest experience, and daily financials. Supported restaurant management through operational leadership, event planning, and marketing initiatives.

• Supervised and trained serving staff to ensure quality service, teamwork, and smooth shift operations.
• Managed financial checkouts , reconciled sales, and maintained accurate daily reporting.
• Coordinated and promoted special events and private functions , contributing to increased customer engagement and revenue.
• Assisted with marketing efforts , including promotions, outreach, and customer relationship management.
• Managed and created weekly staff schedules.
• Fostered a collaborative team environment focused on efficiency, professionalism, and customer satisfaction.