Mary Woods
Saltville
Summary
Hardworking healthcare professional successful at managing training, gathering paperwork, and assisting with different community-based programs. Good communicator and planner with excellent organizational skills and a strong attention to detail.
Overview
1
1
year of post-secondary education
21
21
years of professional experience
Work History
Community Health Worker
United Healthcare
Saltville
10.2017 - Current
- Assisted members with health education for diverse community groups.
- Coordinated outreach programs to increase healthcare access and awareness.
- Assisted individuals in navigating healthcare services and resources.
- Engaged with patients to provide support and follow-up care resources.
- Participated in outreach activities such as health fairs or community events.
- Assisted with patient referrals to appropriate community resources.
- Maintained accurate records of patient data in a secure electronic database.
- Provided assistance with completing forms related to public benefits programs.
- Served as a liaison between healthcare providers and community organizations.
- Offered emotional support during difficult times or stressful situations.
- Collaborated with other healthcare providers to ensure continuity of care for patients.
- Provided case management services including crisis intervention, advocacy, and support for individuals experiencing homelessness or poverty.
- Assessed the impact of social determinants of health on patient outcomes.
- Returned calls, emails and faxes according to departmental policy.
- Monitored client progress towards health goals and objectives.
Home Health Aide
Home Nursing company
Chilhowie
06.2013 - 10.2017
- Assisted patients with daily living activities and personal care.
- Monitored vital signs and reported changes to healthcare professionals.
- Documented patient progress and care activities in records.
- Communicated effectively with patients and their families regarding care needs.
- Provided emotional support and companionship to enhance patient well-being.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Maintained clean and well-organized environment for client happiness and safety.
- Changed bed linens and maintained a clean living environment for the client's safety.
- Assisted clients with bathing, dressing, and incontinence care.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Helped clients move in bed, stand or walk using proper body mechanics techniques.
- Prepared meals and snacks according to prescribed diets.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
Patient Care Technician
Smyth County Community Hospital
Marion
09.2011 - 07.2013
- Assisted nursing staff with patient care tasks and daily living activities.
- Monitored vital signs and reported changes to healthcare providers promptly.
- Maintained a clean and safe environment for patients and staff at the hospital.
- Documented patient information accurately in electronic health records systems.
- Provided emotional support to patients and families during treatment processes.
- Transported patients to various departments while ensuring their comfort and safety.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Provided direct patient care and assistance to healthcare team members.
- Assisted with patient admissions, discharges and transfers.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Conducted safety rounds regularly to ensure safe environment for patients.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
CNA
Valley Health Care Center
Chilhowie
09.2005 - 09.2011
- Assisted residents with daily living activities and personal care tasks.
- Monitored vital signs and reported changes to nursing staff promptly.
- Documented patient care activities accurately in electronic health records.
- Communicated effectively with residents, families, and healthcare team members.
- Supported rehabilitation exercises as directed by physical therapy staff.
- Provided emotional support and companionship to enhance resident well-being.
- Participated in training new staff on care procedures and protocols.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Answered patient call lights promptly and responded to requests appropriately.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Assisted patients in ambulation and transfers using proper body mechanics.
Education
Marion Senior High
Marion, VACertificate Nursing Assistant - CNA
Smyth Career And Technology School
Marion, VA 08.1999 - 06.2000
Skills
- Health education
- Community outreach
- Case management
- Patient navigation
- Data management
- Effective communication
- Emotional support
- Team collaboration
- Cultural competency
- Problem solving
- Confidentiality compliance
- Report preparation
- Service coordination
- HIPAA guidelines
- Community-based resources
- Motivational interviewing
- Data collection
- Microsoft office proficiency
- Goal setting
- Task prioritization
Timeline
Community Health Worker
United Healthcare
10.2017 - Current
Home Health Aide
Home Nursing company
06.2013 - 10.2017
Patient Care Technician
Smyth County Community Hospital
09.2011 - 07.2013
CNA
Valley Health Care Center
09.2005 - 09.2011
Certificate Nursing Assistant - CNA
Smyth Career And Technology School
08.1999 - 06.2000
Marion Senior High