Maryam Labriny
Ashburn
Summary
Dynamic and adaptable Front Desk Receptionist with organizational development and proficient in Microsoft Office. Excelled in managing over 250+ patient files daily, enhancing customer satisfaction through efficient issue resolution and professional communication. Demonstrated expertise in scheduling and appointment setting, ensuring operational excellence.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Allergy & Asthma Associates
01.2021 - 04.2022
- Checked patient insurance, demographic, and health history to keep information current.
- Completed clerical duties and tasks for clinic administration.
- Greeted 30-40 patients daily while providing new patient paperwork, new patient paperwork, scanning IDs and insurance cards.
- Maintain and organize a confidential filing system of 250+ patients daily.
- Processed medical insurance claims and payments.
Front Desk Receptionist
Massage Envy
06.2018 - 11.2020
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Collected room deposits, fees, and payments.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
- Operated multi-line telephone system to answer and direct high volume of calls.
Assistant Head Cashier
Harris Teeter
10.2015 - 07.2017
- Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
- Addressed and resolved complaints quickly to maintain customer satisfaction.
- Worked with other associates to support cashiers and management needs.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
Education
Bachelor of Science - Nursing
Northern Virginia Community College
Annandale, VA12-2026
High School Diploma -
Briar Woods Highschool
Ashburn, VA06-2019
Skills
- Organizational Development
- Rapid and Adaptive
- Effective cross functional communicator
- Proficient in Microsoft Office (Word, Excel, Powerpoint)
- Handled customer inquiries with professionalism and efficiency
- Scheduling and Appointment Setting
Certification
- CNA - Certified Nurse Assistant
Languages
Arabic
Native or Bilingual
Timeline
Front Desk Receptionist
Allergy & Asthma Associates
01.2021 - 04.2022
Front Desk Receptionist
Massage Envy
06.2018 - 11.2020
Assistant Head Cashier
Harris Teeter
10.2015 - 07.2017
- CNA - Certified Nurse Assistant
Bachelor of Science - Nursing
Northern Virginia Community College
High School Diploma -
Briar Woods Highschool
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