Maryjoy Guillory
Virginia Beach
Summary
Reliable and upbeat sales associate, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Along with keeping a positive attitude in the work environment.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work History
Ulta Beauty
Ulta Beauty Inc.
Virginia Beach, VA
2020.Oct - 2021.Aug
- Greeted clients and providing information regarding skincare, haircare and makeup.
- Sold products and related merchandise according to customer service techniques and professional selling skills.
- Created effective displays to sell seasonal and promotional products.
- Maintained counter and display areas for cleanliness and organization.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Advised clients on how to care for skin and hair with available products and replenished stock.
- Greeted customers with a lovely "Hi! welcome in/ Welcome to Ulta Beauty how are we doing today"
- Always make sure customers were satisfied with their purchase by asking "was there anything else I can get for you today?"
- Keeping my loyalty numbers 80%-100% by singing guest up with a free loyalty program to receive benefits.
- helping out on the sales floor when the store gets busy and filled with guest in need of help
Francescas
Francesca's Boutique
Virginia Beach, VA
2021.Aug - 2022.Mar
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Strengthened communication skills through regular interactions with others.
- Worked effectively in fast-paced environments.
- As a key holder, my responsibility was to Open and close registers
- replenish any clothing that we were low stock on, any sizes from small-medium from the back
- check on guest that were needed help in the fitting room, satisfy with their outfits maybe filling their needs in more outfits
Target
Target
4200 Portsmouth Blvd STE 600, Chesapeake, VA
2023.Aug - 2023.Nov
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Skilled at working independently and collaboratively in a team environment.
- Worked as a stylist, folding clothes and doing restock by putting any clothes that guest tried on and did not want away
- working in different clothing department, making sure clothing were neatly and perfectly folded.
Care-a-lot Pet Supply
Care-a-lot Pet Supply
Virginia Beach, VA
02.2023 - 08.2023
- Tracked information about pet health, behavior and food and fluid intake for diagnostic purposes.
- Handled animals safely and remained calm in different situations.
- Taught pet owners how to care for pets, manage behaviors and maintain proper nutrition.
- Modified or help others modify pet behavior with proven, safe strategies.
- Participated in special events focused on community outreach and education about proper pet care.
- Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
- Assist customers in self service bath area, along with pets who have anxiety with baths
Beauty Advisor
Ulta Beauty Inc.
Virginia Beach, VA
2023.Dec - 2024.Jul
- Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Greeted customers with a lovely "Hi! welcome in/ Welcome to Ulta Beauty how are we doing today"
- Always make sure customers were satisfied with their purchase by asking "was there anything else I can get for you today?"
- Keeping my loyalty numbers 80%-100% by singing guest up with a free loyalty program to receive benefits.
helping out on the sales floor when the store gets busy and filled with guest in need of help - When it came to early morning tasking, truck Tuesdays and sundays. My responsibility on Tuesdays was to put any product away on the shelf, rather that is pro hair, makeup cosmetic's or skin care. With sundays is resets, resets my responsibility's are to replace any old graphics with new graphics on any brands that were selling new products or just needed to replace barcode/new packagings.
- Got a positive feedback from my HR manager, my GM manger had told me. HR manager told me due to my outstanding positive work ethic, I should be positioned from a Beauty Advisor to a Lead Cashier.
- Maintained a positive energetic environment with my coworkers/managers. Engaged with guests always making sure they are put first.
Education
Bachelor of Science - Psychology
Old Dominion University
Norfolk, VA 2023.Aug - Current
Associate of Science - Psychology
Tidewater Community College
Chesapeake, VA 2022.Jan - 2024.Feb
High School Diploma -
Tallwood Highschool
Virginia Beach, VA 09.2018 - 06.2021
Skills
- Retail Sales
- Persuasive Selling
- Merchandising and Display
- Maintaining Clean Work Areas
- Customer Assistance
- Providing Feedback
- Teamwork and Collaboration
- Store Opening and Closing
- Time Management
- Available Nights, Weekends and Holidays
- Adaptable and Flexible
- Friendly & Trustworthy
- Hard worker
- Public Speaking
- Communication skilled
Work Preference
Work Type
Full TimePart TimeWork Location
HybridRemoteImportant To Me
Work-life balanceCareer advancementHealthcare benefitsFlexible work hours4-day work weekPaid time offWork from home optionTeam Building / Company RetreatsTimeline
Beauty Advisor
Ulta Beauty Inc.
2023.Dec - 2024.Jul
Bachelor of Science - Psychology
Old Dominion University
2023.Aug - Current
Target
Target
2023.Aug - 2023.Nov
Care-a-lot Pet Supply
Care-a-lot Pet Supply
02.2023 - 08.2023
Associate of Science - Psychology
Tidewater Community College
2022.Jan - 2024.Feb
Francescas
Francesca's Boutique
2021.Aug - 2022.Mar
Ulta Beauty
Ulta Beauty Inc.
2020.Oct - 2021.Aug
High School Diploma -
Tallwood Highschool
09.2018 - 06.2021
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