Mary Tessa Hardman
Chantilly
Summary
Compassionate human services professional with 4+ years of experience in case management and support for individuals with intellectual and developmental disabilities and high-acuity populations. Expertise in individualized service planning, behavioral support, and crisis intervention. Committed to developing person-centered goals and coordinating services with families and community partners. Pursuing Registered Behavior Technician certification with aspirations to attain a Master's in Applied Behavior Analysis.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Employment Support Specialist
Cameron's Coffee & Chocolates
Fairfax
07.2025 - Current
- Provided employment coaching and personalized support to empower adults with intellectual and developmental disabilities.
- Partnered with participants, families, case managers, and supervisors to create measurable goals that drive participant success.
- Developed individualized service plans (ISPs) aligned with person-centered planning principles.
- Taught vocational and independent living skills such as communication and financial literacy.
- Supervised daily work activities to promote independence and job readiness.
- Coordinated community outings and vocational experiences by managing schedules and transportation.
- Created and launched employee of the month program to boost participant engagement and motivation.
- Authored detailed monthly, quarterly, and annual progress reports on participant growth.
Case Manager Intern
Abraxas Youth And Family Services
South Mountain
01.2025 - 05.2025
- Implemented individualized treatment plans for justice-involved youth to promote rehabilitation.
- Conducted weekly individual sessions targeting treatment goals, emotional regulation, and rapport building.
- Collaborated with probation officers, social workers, and families to ensure continuity of care.
- Acquired experience in intake assessments, discharge planning, trauma-informed care, and service coordination.
- Maintained confidential client records in compliance with licensing and contractual requirements.
Youth Development Operaions Leader
Abraxas Youth And Family Services
South Mountain
11.2023 - 05.2025
- Supported youth with behavioral and developmental challenges, including autism, by adapting activities and interventions to enhance individual learning and social skills.
- Implemented structured routines and individualized behavior strategies to promote consistency and safety.
- Trained and coached staff in therapeutic interventions and de-escalation techniques to ensure effective care plan implementation.
- Facilitated group sessions and monitored client behavior to support peer engagement, emotional regulation, and conflict resolution.
- Conducted client intakes and screenings; ensured safety through CPR, first aid, and emergency protocols.
- Applied Safe Crisis Management strategies to effectively prevent and respond to crisis situations with a focus on trauma-informed care.
Youth Development Specialist
Abraxas Youth And Family Services
South Mountain
05.2022 - 11.2023
- Provided trauma-informed support for youth facing behavioral and emotional challenges, promoting resilience and growth.
- Monitored behavioral progress and communicated insights to treatment teams, enhancing care strategies.
- Assisted with daily living activities, therapeutic programs, medication management, and crisis intervention, fostering a supportive environment.
- Maintained safety standards through regular inspections of facilities through consistent room inspections and secure movement protocols.
Education
Bachelor of Arts - Psychology
Shippensburg University of Pennsylvania
Shippensburg, PA05-2025
Skills
- Vocational skills training
- Service planning
- Person-centered planning
- Case management
- Client intake management
- Crisis intervention
Crisis prevention
- Trauma-informed care
- Behavior assessment
- Goal setting
- Care coordination
- Reporting and compliance
- Documentation standards
- Resource coordination
- Emotional regulation
- Conflict resolution
- Team leadership skills
Staff training
- Problem-solving
- Professional communication
- Family collaboration
- Critical thinking
Certification
- Adult, Child & Infant First Aid/CPR/AED - American Red Cross
- Registered Behavior Technician - Autism Partnership Foundation (In Progress)
Accomplishments
- Congressional Award and Presidential Award
Affiliations
- Corps Member, AmeriCorps National Civilian Community Corps (NCCC)
Timeline
Employment Support Specialist
Cameron's Coffee & Chocolates
07.2025 - Current
Case Manager Intern
Abraxas Youth And Family Services
01.2025 - 05.2025
Youth Development Operaions Leader
Abraxas Youth And Family Services
11.2023 - 05.2025
Youth Development Specialist
Abraxas Youth And Family Services
05.2022 - 11.2023
Bachelor of Arts - Psychology
Shippensburg University of Pennsylvania