Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

Marzhe Cannon

Conquest Communication Group
Petersburg,VA
1
Language
2
years of professional experience

Dedicated customer service representative with strong active listening and critical thinking skills. Committed to resolving customer concerns efficiently and enhancing satisfaction through effective communication.

Work History

Customer Service Representative

1 Year 10 Months
Conquest Communication Group | 04.2018 - 02.2020
  • Assisted customers by answering questions and resolving concerns in a professional and timely manner.
  • Provided courteous, high-quality customer support through effective communication.
  • Maintained accurate customer records and updated account information.
  • Processed customer requests while meeting company service standards and performance expectations.
  • Collaborated with team members to ensure customer satisfaction and efficient service.
  • Handled over 100 incoming calls per day and managed escalated cases with professionalism.

Education

High School Diploma

George Wythe High School | Richmond | 07.2018

Skills

Customer service
Active listening
Data management
Customer relations
Problem resolution
Time management

Languages

English

Timeline

Customer Service Representative

Conquest Communication Group
04.2018 - 02.2020Read More

George Wythe High School

High School Diploma
Read More
Marzhe Cannon