Mason Frazier
Valvoline Instant Oil
Stafford
2
years of professional experience
Service Technician with hands-on experience in installation, repair, and preventive maintenance. Known for attention to detail, troubleshooting skills, and reliable customer service while completing work accurately and with minimal supervision.
Work History
Service Technician
11 Months- Performed oil changes, fluid top-offs, and filter replacements following Valvoline Instant Oil service procedures.
- Refilled fluids, greased fittings, and completed lubrication tasks accurately during quick-service inspections.
- Inspected vehicles for tire pressure, belts, hoses, and visible maintenance needs.
- Advised customers on recommended maintenance services and answered basic vehicle care questions.
- Maintained clean work bays, organized tools, and followed shop safety standards consistently.
- Supported team members during high-volume periods by completing service steps efficiently and accurately.
- Verified service orders, recorded completed work, and ensured proper vehicle handoff to customers.
- Assisted with routine preventive maintenance tasks while adapting quickly to changing service needs.
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
- Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
- Stayed up-to-date on industry advancements through continuous learning initiatives, enhancing overall skillset and expertise.
Manager
1 Year- Supervised daily store operations, ensuring consistent service, order accuracy, and team coordination.
- Managed cash handling, register balancing, and transaction accuracy during busy service periods.
- Monitored food quality, sanitation standards, and equipment readiness throughout shifts.
- Trained new team members on pizza preparation, customer service, and store procedures.
- Enforced safety, cleanliness, and operational policies to support compliance and store readiness.
- Resolved customer concerns promptly while maintaining professional service and positive dining experiences.
- Oversaw inventory checks, product stocking, and supply organization to prevent shortages.
Education
High School Diploma
Skills
Installation and repair
Preventive Maintenance
Troubleshooting skills
Attention to detail
Equipment installation
Independent work
Work with minimal supervision
Punctual and reliable
Flexibility and adaptability
Timeline
Service Technician
Valvoline Instant Oil
11.2025 - CurrentRead More
Manager
Papa John's Pizza
01.2025 - 01.2026Read More
North Stafford High School
High School Diploma
Read More