Mason Jones
Danville
Summary
Dynamic customer service professional with a proven track record at Food Lion, excelling in team management and organization. Recognized for enhancing customer relations and efficiently resolving issues. Adept at training staff and maintaining accurate financial records, ensuring operational excellence and a positive shopping experience.
Overview
5
5
years of professional experience
Work History
Customer Lead
Food Lion
06.2024 - Current
HBC Clerk
Food Lion
06.2022 - 02.2024
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Used in-store system to locate inventory and place special orders for customers.
Cash Office Assistant
Food Lion
09.2020 - 06.2022
- Prepared bank deposits and corporate cash shipments.
- Followed company policies, procedures, and practices for accurate recordkeeping and loss prevention.
- Trained new employees on proper cash routines, procedures, and requirements.
- Sorted and counted coin and currency to make change for associates.
- Balanced safe, prepared tills, and prepared register bags for next sales date.
- Investigated discrepancies of cash register and POS System totals to resolve errors.
Customer Lead
Food Lion
11.2019 - 09.2020
- Paid attention to detail while completing assignments.
- Identified issues, analyzed information and provided solutions to problems.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
High School Diploma -
Ashworth College
Norcross, GA05-2020
Skills
- Customer relations
- Friendly, positive attitude
- Team management
- Organization
Timeline
Customer Lead
Food Lion
06.2024 - Current
HBC Clerk
Food Lion
06.2022 - 02.2024
Cash Office Assistant
Food Lion
09.2020 - 06.2022
Customer Lead
Food Lion
11.2019 - 09.2020
High School Diploma -
Ashworth College
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