Mason Randolph
Hardy
Summary
Established experience with 8+ years working in various customer service roles with a proven ability to learn new topics and ideas quickly. I am looking to start a career working in IT to better utilize my skill set and my passions for computers/ Networking. I have recently graduated from Virginia Western Community College with an A.AS. in Criminal Justice along with a Cisco Intro to Networking Certification.
Overview
8
8
years of professional experience
Work History
Delivery Driver
Domino's
04.2024 - Current
- Provided excellent customer service by addressing inquiries and concerns promptly and professionally
- Maintained cleanliness and organization of company vehicles at all times
- Demonstrated strong problem-solving skills when faced with unexpected road closures or traffic delays
- Cultivated positive relationships with regular customers through friendly interactions
Order Fulfillment Associate
Lowe's Home Improvement
05.2023 - 04.2024
- Utilized handheld scanners to locate and retrieve items from designated storage areas
- Maintained a high level of attention to detail when verifying order contents against packing slips or invoices
- Demonstrated strong problem-solving skills by quickly resolving inventory discrepancies or locating hard-to-find items
- Closely monitored product quality during the picking process, ensuring only undamaged goods were shipped out
Food Expeditor
The Copper kettle Co.
04.2017 - 03.2023
- Coordinated the flow of food orders between the kitchen and serving staff, ensuring timely delivery to customers
- Inspected food items for quality, accuracy, and presentation before they were sent out to customers
- Managed multiple orders simultaneously during peak hours while maintaining attention to detail and accuracy
- Resolved any issues or discrepancies in food orders promptly and effectively
- Maintained a clean and organized work area, adhering to health and safety regulations at all times
Education
Associate of Applied Science - Criminal Justice
Virginia Western Community College
Roanoke, VA05-2025
High School Diploma -
William Byrd High School
Roanoke, VA05-2019
Skills
- Strong Written and Verbal Communication Skills
- Ability to learn new information quickly and apply those skills accordingly
- Excellent Customer Service skills
- Strong Problem-solving skills
- Ability to troubleshoot computers
- Knowledgeable working with Windows and Android devices
- Basic Python, HTML, CSS Skills
- Proficient in Adobe Photoshop and Lightroom
Accomplishments
- Honors Graduate from Burton Center for Arts and Technology
- Governor's Recognition for completing the Early College Scholars Program
- CTE Certified from Burton Center for Arts and Technology
- Cisco Certified CCNA: Intro to Networks
Timeline
Delivery Driver
Domino's
04.2024 - Current
Order Fulfillment Associate
Lowe's Home Improvement
05.2023 - 04.2024
Food Expeditor
The Copper kettle Co.
04.2017 - 03.2023
Associate of Applied Science - Criminal Justice
Virginia Western Community College
High School Diploma -
William Byrd High School
Similar Profiles
Alex MartinezAlex Martinez
Dominos insider at Domino'sDominos insider at Domino's
Robin ManabatRobin Manabat
Delivery Driver/Kitchen Staff at Domino'sDelivery Driver/Kitchen Staff at Domino's
Isaac PoolIsaac Pool
Delivery Driver at Domino'sDelivery Driver at Domino's
David WeikleDavid Weikle
Team Leader at Metalsa RoanokeTeam Leader at Metalsa Roanoke
Michaela BruceMichaela Bruce
Medical Laboratory Scientist II (Blood Bank Only) at Quest DiagnosticsMedical Laboratory Scientist II (Blood Bank Only) at Quest Diagnostics