Mason Robinson
Midlothian
Summary
Customer-focused Retail Professional skilled in enhancing shopping experiences through effective communication and problem-solving. Expertise in inventory management and teamwork, with proficiency in Microsoft Office. Actively pursuing Security+ certification to expand technical capabilities.
Overview
3
3
years of professional experience
Work History
Stocking Associate
Walmart
Midlothian
06.2025 - Current
- Monitored inventory levels and restocked items to maintain availability and prevent shortages.
- Stocked merchandise according to UPC codes and product labels for accurate inventory management.
- Facilitated organized displays by regularly stocking shelves with merchandise.
- Arranged products on shelves in accordance with merchandising guidelines for optimal display.
- Maintained cleanliness and organization in stock areas and aisles to enhance shopping experience.
- Guided customers in locating products on shelves and in backrooms, enhancing overall shopping experience.
- Responded to customer inquiries with courtesy, contributing to positive shopping environment.
Backroom Associate
Tj Maxx Dept Store
Midlothian
05.2024 - 08.2024
- Managed incoming shipments, ensuring accurate processing and efficient storage.
- Unloaded and stocked merchandise from delivery trucks to streamline inventory management.
- Retrieved requested items from backroom inventory promptly to support operations.
- Stocked shelves and maintained product displays to enhance visual appeal and accessibility.
- Upheld cleanliness and safety standards within the work environment.
- Conducted physical inventories to ensure compliance with company policy.
Dishwasher
Orapax Bar/Restaurant
02.2024 - 04.2024
- Utilized chemicals like detergent, rinse agents, and sanitizers to ensure customer health and safety.
- Increased machine efficiency by scraping and pre-washing dishes.
- Maintained cleanliness and rotation of dishes, utensils, and glassware in compliance with restaurant safety standards.
- Stepped into additional roles during busy times to boost coverage of important stations.
- Managed dishwashing, cleaning, and food preparation tasks to support overall kitchen operations.
Retail Sales Associate
Zumiez
05.2023 - 08.2023
- Engaged with customers to understand needs and recommend products, resulting in tailored shopping solutions.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Assisted customers in completing purchases, locating items, and enrolling in reward programs to enhance shopping experience.
- Maintained sales floor and merchandise displays in optimal condition, restocking and reorganizing products to ensure appealing presentation.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Education
Bachelor of Arts - Cybersecurity
Old Dominion University
Norfolk, Virginia, VA12.2026
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Skills
- Communication skills
- Fast learner
- Cybersecurity fundamentals
- Complex problem solving
- Python programming
- Network security
- Kali Linux expertise
- Customer service excellence
- Teamwork and collaboration
- Microsoft Office proficiency
Hobbies and Interests
- Computers
- Basketball
- Games
- Reading
- Working-out
- Relaxing
- Sight-seeing
Personal Information
- Title: College Student
- Nationality: Black/African-American
- Driving License: Have
Timeline
Stocking Associate
Walmart
06.2025 - Current
Backroom Associate
Tj Maxx Dept Store
05.2024 - 08.2024
Dishwasher
Orapax Bar/Restaurant
02.2024 - 04.2024
Retail Sales Associate
Zumiez
05.2023 - 08.2023
Bachelor of Arts - Cybersecurity
Old Dominion University