Summary
Overview
Work History
Education
Skills
Websites
working outside
Timeline
Generic

Matt Baines

Yorktown

Summary

Accomplished Terrain Park Attendant and Head Referee with a proven track record in enhancing park safety and patron satisfaction, recognized for exceptional teamwork and collaboration. At Wintergreen Resort under the authority of Ryan Walker(supervisor). Significantly improving visitor experiences through meticulous safety inspections and effective resolutions to any task or request. Skilled in employee training and terrain park policy enforcement, demonstrating a strong work ethic and reliability. Team work in the terrain park is one of the most important things, communicating with your co-workers and supervisor in a timely manner and working together on jobs that may require more hours and longer shifts, together if we all work accordingly and have respect for patrons, co-workers other departments on the mountain than we are providing a more than exceptional ski enviroment that people would love to return to.

Overview

9
9
years of professional experience

Work History

Terrain Park Attendant/Park Builder

Ryan Walker
12.2020 - 03.2024
  • Handled visitor inquiries professionally and courteously, addressing concerns effectively to ensure satisfaction.
  • Educated visitors on park rules and regulations, fostering a safe environment for all guests.
  • Increased park safety by regularly inspecting park features and reporting any issues promptly.
  • Provided first aid assistance when necessary, ensuring guest welfare during their visit.
  • Stayed organized and aware of schedules to execute successfully booked events.
  • Watched areas to anticipate problems and intervened to prevent accidents.
  • Tested attractions before opening park to guests to optimize safety.
  • Conducted regular patrols throughout the day to maintain security standards and respond promptly to incidents as needed.
  • Built and established positive relationships with patrons, park team members and supervisors.
  • Constructed and assisted in building park features, collaborating with the mountain operation teams and resort machinery, also promoting safety while working with tools and machinery.

Head Referee/Head Groundskeeper

Greg Overbey
04.2015 - 09.2018
  • Streamlined communication with co-workers and customers, effectively resolving disputes in a timely manner.
  • Maximized accuracy in decisions by staying up-to-date on current sports regulations and rule changes.
  • Enhanced game fairness by consistently enforcing rules and regulations during matches.
  • Improved player safety by monitoring on-field actions and promptly addressing any misconduct.
  • Ensured smooth game operations by coordinating pre-game logistics, such as field inspections and equipment checks.
  • Improved staff productivity by providing ongoing training and support to groundskeeping team members.
  • Used trimmers and tractors for grounds maintenance, brush clearing, and tree removal and grading.


Education

High School Diploma -

York High School
Yorktown, VA
06.2016

Skills

  • Safety awareness
  • Cleaning and sanitation
  • Park policy enforcement
  • Strong Work Ethic
  • Teamwork and Collaboration
  • Reliability
  • Customer Assistance
  • Safety Inspections
  • Professional Demeanor
  • Employee Training
  • Task Prioritization
  • Decision-Making

working outside

I've always enjoyed working hard outside whether its cutting grass and physical groundskeeping year-round, or being a paintball referee in the middle of summer, or while working on the mountain during the middle of winter. Being out in nature and performing a job task makes me feel wonderful and wholesome, giving love to an area and environment that you and other's share and enjoy gives me complete joy after everyday working outside. If i am outside working i will be more than happy to provide a great and fun experience with anyone whether it be a customer, patron, co-worker or supervisor leaving the day with major fulfillment, shared happiness, together feeling apart of the beautiful places we share and work outside.

Timeline

Terrain Park Attendant/Park Builder

Ryan Walker
12.2020 - 03.2024

Head Referee/Head Groundskeeper

Greg Overbey
04.2015 - 09.2018

High School Diploma -

York High School
Matt Baines