Matteo Clivio
Somma Lombardo
Summary
Experienced technician and specialist in both technical and business development project support, with extensive experience in security management and people training. Proven success in managing teams to deliver projects on time and on budget, expanding the customer base and providing training to customers and technicians. Skilled in managing client relationships, maintaining client affiliation and strategic business planning. Dynamic, full of initiative and with good learning skills, both theoretical and practical; good at interpersonal relations, teaching and negotiating with different types of people.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Technical Support& Business Development
Alesys Srl
06.2016 - Current
- I manage relations among the team to deliver projects and services to clients on time and on budget.
- I represent the company at technical meetings, conferences, workshops and industry events.
- I contribute to the expansion of the customer base by identifying and targeting new markets in the technology sector.
- I define with the development team customized solutions to meet customers' needs and preferences.
- I maintain long-term relationships with key clients for sustained business growth and expansion of their projects.
- I use my technical skills and experience to provide valuable insights and new features during the product development phases..
Security Operations Center Technician
LIS S.p.A.
03.2009 - 05.2016
- I was in charge of managing alarm reports (private and corporate clients) and configuring alarm systems (Tecnoalarm, UTC, Elmo, Bentel, Honeywell).
- Managed the control of customers' video surveillance equipment, its proper operation and software configuration (Honeywell, Dallmeier, Bettini, Samsung, Avigilon).
- When needed, I collaborated on the hardware and software maintenance of the computer equipment of the Operations Centre.
Personal Trainer and Fitness Instructor
Various Fitness Centers
09.2002 - 02.2009
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Assisted clients with personal fitness goals through realistic objectives.
- Martial arts instructor in children's courses
Education
High School Diploma -
ITIS in Computer Science J.M Keynes
Gazzada Schianno, Italy06.2000
Skills
- Sales Presentations
- Business process improvement
- New business generation
- Technical training
- Industry Networking
- Customer Service
- Team Collaboration
- Team Leadership
- Verbal and written communication
- Client Relationship Building
- Training and mentoring
- Relationship building and management
- Goals and performance
- Strategic business planning
- Client Consultations
- Issue Resolution
- Project Management
- Networking strength
Certification
- Certified EMEA Trainer for B&G Intrusion Panels, Bosch Security Systems - 2017
- Certified Fire Panels, Intrusion Panels and CCTV products technician,Bosch Security Systems - 2016
- Martial Arts 2° Dang Grade, Qwan-Ki-Do, 2007
- Certified Personal Trainer and Fitness Instructor, UISP, 2003
Hobbies
Enthusiast of old and new technologies, both as a user and as a hobby installer for family and friends.
Passionate about music, mainly rock, cinema and TV series; nostalgic lover of all media related to my childhood and reading, mainly in the thriller/adventure genre.
Camper lover and travel enthusiast in general, whether to get to know new places, to go to concerts or to enjoy the beauty of nature.
A lover of good food and wine, I also enjoy making recipes with my family and combining the pleasure of travelling with discovering new wineries and places to see.
I have practiced various sports, such as swimming, martial arts, skiing, snowboarding and multiple aerobic activities; to date, I am a cyclist for touring and frequent a gym for self-training.
Additional Information
Married since 2011 and father of two children; devoted uncle of four nieces.
Languages
English
Upper intermediate (B2)
Timeline
Technical Support& Business Development
Alesys Srl
06.2016 - Current
Security Operations Center Technician
LIS S.p.A.
03.2009 - 05.2016
Personal Trainer and Fitness Instructor
Various Fitness Centers
09.2002 - 02.2009
High School Diploma -
ITIS in Computer Science J.M Keynes
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