Matthew Barber

• Maintained accurate records through diligent data entry and document management practices.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Managed time efficiently in order to complete all tasks within deadlines.

• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Assisted with hiring, training and mentoring new staff members.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.

• Handled escalated customer issues professionally, resolving problems quickly while maintaining high levels of customer satisfaction.
• Managed daily cash handling procedures accurately while maintaining strict adherence to loss prevention guidelines.
• Acted as the primary point of contact for store management during times of absence, taking responsibility for all aspects of location operations.

(Winters 2021, 2022, 2023)

• Loaded and secured items in trucks to avoid damage to parcels during delivery.
• Delivered packages to customer doorsteps and business offices.
• Utilized GPS to plan delivery routes with focus on efficiency and deadline management.