Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Matthew Camacho

Lynchburg

Summary

Dynamic and dedicated professional with a strong background in customer service and safety, honed at Liberty University and Camp Grace. Proven ability in conflict resolution and critical thinking, enhancing customer satisfaction and ensuring a safe environment. Recognized for mentoring peers and maintaining high standards in team productivity.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Student Worker

Liberty University
08.2021 - 05.2022

- Greet students, parents, and campus community in person and by phone.
- Assist department staff with making copies, filling, faxing, and scanning.
- Maintain and/or create spreadsheets, reports, and logs as needed.

  • Worked in team environment to maintain high levels of productivity.

Lifeguard

Liberty University
08.2024 - 04.2025
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
  • Attentively monitored swimmers to identify distress.
  • Worked apart of a team that constantly check the pools for harmful chemicals.

Customer Service Associate Cashier

Michael's Arts & Crafts Store
10.2023 - 08.2024
  • Worked flexible schedule and extra shifts to meet business needs.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Mentored new team members on POS system operation, customer service strategies, and sales goals.

Lifeguard/Camp Counselor

Camp Grace
05.2022 - 08.2022
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Led groups of children safely through variety of camp activities.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Encouraged team building to increase camaraderie, trust and rapport.
  • Implemented rules and regulations to enforce discipline and compliance.
  • Assisted with maintenance and upkeep of campgrounds to promote clean environment.

Education

MDiv - Biblical And Theological Studies

Liberty University
Lynchburg, VA
05-2028

MIT - Manager In Training Program

Liberty University
Lynchburg, VA
11-2024

Bachelor of Science - Interdisciplinary Studies

Liberty University
Lynchburg
05-2023

Skills

  • Critical thinking
  • Customer service
  • Positive and professional
  • Decision-making
  • Customer relations
  • Conflict resolution
  • Active listening
  • Attention to detail

Certification

  • First Aid/CPR Certified

Timeline

Lifeguard

Liberty University
08.2024 - 04.2025

Customer Service Associate Cashier

Michael's Arts & Crafts Store
10.2023 - 08.2024

Lifeguard/Camp Counselor

Camp Grace
05.2022 - 08.2022

Student Worker

Liberty University
08.2021 - 05.2022

MDiv - Biblical And Theological Studies

Liberty University

MIT - Manager In Training Program

Liberty University

Bachelor of Science - Interdisciplinary Studies

Liberty University
Matthew Camacho