Matthew Carpenter
Winchester,NV
Summary
Highly motivated IT professional seeking a position where I can apply technical skills, problem-solving abilities, and customer service experience to provide outstanding support and enhance user experiences. Dedicated, adaptable, and eager to learn, ready to take on new challenges in a fast-paced, dynamic environment.
Security professional with solid background in protecting assets and ensuring safety. Proven ability to assess risks, manage security protocols, and respond effectively to incidents. Strong focus on collaborative team efforts and adapting to evolving security needs. Reliable and skilled in surveillance, access control, and emergency response.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Security Officer
The Village at Orchard Ridge
12.2014 - Current
- Oversee physical security operations, including training new personnel and reporting to senior management
- Manage and patrol premises to ensure safety and prevent unauthorized access
- Perform foot patrol of interior buildings and implement effective security measures
- Respond to security alarms and disturbances promptly to ensure resident safety
- Monitor CCTV system and Simplex system to maintain building security
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
CNA | Med Tech
Spring Arbor
05.2010 - 12.2014
- Accurately administer medication with accordance with physicians’ orders
- Give direct patient care such as bathing, dressing, feeding residents, and daily ADL’s
- Maintain order and cleanliness of assigned work area
- Washes and sterilizes medical supplies and equipment
- Verifies identity of resident receiving medication and records name of drug, dosage, and time of administration on specified documentation
- Performs other tasks as assigned for resident’s well being
Education
Associate of Applied Science - Cyber Security / Computer Networking
Laurel Ridge Community College
Middletown, VA05.2025
Certificate - Technology Essentials
Laurel Ridge Community College
Middletown, VA01.2023
Certificate - Cyber Security & Networking Fundamentals
Laurel Ridge Community College
Middletown, VA01.2023
High School Diploma -
Sherando High School
Stephens City, VA01.2002
Skills
- Operating Systems: Windows11/10/, macOS
- Software Applications: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Adobe Creative Cloud
- Remote Access Tools: TeamViewer, Any Desk
- Networking: TCP/IP, DNS, DHCP
- Hardware: Desktops, laptops, printers, scanners, mobile devices
- Report writing
- Incident reporting
- Security guard license
- General security
- Detail-oriented
Accomplishments
- Supervised team of 6 staff members.
Certification
CPR – Up to date | First Aide – Up to date
Summary of Qualifications
- Technical Expertise:2 years of experience providing technical support in diverse environments. Proficient in resolving hardware, software, and network issues for enhanced productivity.
- Operating Systems: Proficient in Windows11/10 and macOS.
- Software Proficiency: Expertise in Microsoft Office Suite, Adobe Creative Cloud, and remote access tools (TeamViewer, Any Desk.)
- Networking: Solid knowledge of TCP/IP, DNS, and DHCP
- Customer Service: Strong verbal and written communication skills with a customer-oriented approach.
- Adaptability: Able to work under pressure, prioritize tasks, and quickly learn new technologies.
- Documentation: Experienced in maintaining accurate incident records and documentation.
IT-related Competencies
- Attention to Detail: Meticulously thorough in performing work and ensuring accuracy.
- Customer Service: Committed to providing high-quality support and resolving customer needs effectively.
- Oral Communication: Capable of delivering clear, persuasive presentations and responding appropriately to feedback.
- Problem Solving: Adept at analyzing problems, evaluating alternatives, and recommending effective solutions.
Languages
English
Full Professional
Timeline
Security Officer
The Village at Orchard Ridge
12.2014 - Current
CNA | Med Tech
Spring Arbor
05.2010 - 12.2014
CPR – Up to date | First Aide – Up to date
Associate of Applied Science - Cyber Security / Computer Networking
Laurel Ridge Community College
Certificate - Technology Essentials
Laurel Ridge Community College
Certificate - Cyber Security & Networking Fundamentals
Laurel Ridge Community College
High School Diploma -
Sherando High School
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