Matthew Chestnut
Williamsburg
Summary
Dynamic professional with a strong background in customer service, team leadership an, honed at Discount Tire. Proven ability in product sales strategies and new hire training, fostering relationships that enhance customer experiences. Proficient at utilizing computer systems to streamline operations while maintaining high safety and quality standards.
Overview
3
3
years of professional experience
Work History
Apprentice Technician
Discount Tire
06.2023 - Current
- Engaged with customers and made recommendations based off their wants and needs
- Supervised small teams of technicians in order to keep safety and quality ratings in the green
- Worked in a team environment where communication skills and critical thinking was necessary
Satellite Communications System Specialist
Army National Gaurd
03.2024 - Current
- Administered system updates and maintenance to ensure optimal performance and security compliance.
- Coordinated troubleshooting efforts for system issues, minimizing downtime and enhancing productivity.
- Basic knowledge in networking through cross training with different military occupational specialty jobs in my career
Retail Sales Associate
Great Wolf Lodge
11.2022 - 06.2023
- Assisted customers with product selection, enhancing overall shopping experience.
- Managed inventory levels, ensuring stock availability and organization on sales floor.
- Trained new staff on customer service protocols and operational procedures.
Education
Bachelor of Science - Cybersecurity
Old Dominion University
Norfolk, VA05-2029
High School Diploma -
Bruton High School
Williamsburg, VA06-2024
Skills
- Product sale strategies
- Customer service
- Listening skills
- Relationship building
- Computer system understanding
- New hire training
Timeline
Satellite Communications System Specialist
Army National Gaurd
03.2024 - Current
Apprentice Technician
Discount Tire
06.2023 - Current
Retail Sales Associate
Great Wolf Lodge
11.2022 - 06.2023
Bachelor of Science - Cybersecurity
Old Dominion University
High School Diploma -
Bruton High School