Summary
Overview
Work History
Education
Skills
Timeline
Generic

Matthew Chestnut

Williamsburg

Summary

Dynamic professional with a strong background in customer service, team leadership an, honed at Discount Tire. Proven ability in product sales strategies and new hire training, fostering relationships that enhance customer experiences. Proficient at utilizing computer systems to streamline operations while maintaining high safety and quality standards.

Overview

3
3
years of professional experience

Work History

Apprentice Technician

Discount Tire
06.2023 - Current
  • Engaged with customers and made recommendations based off their wants and needs
  • Supervised small teams of technicians in order to keep safety and quality ratings in the green
  • Worked in a team environment where communication skills and critical thinking was necessary


Satellite Communications System Specialist

Army National Gaurd
03.2024 - Current
  • Administered system updates and maintenance to ensure optimal performance and security compliance.
  • Coordinated troubleshooting efforts for system issues, minimizing downtime and enhancing productivity.
  • Basic knowledge in networking through cross training with different military occupational specialty jobs in my career

Retail Sales Associate

Great Wolf Lodge
11.2022 - 06.2023
  • Assisted customers with product selection, enhancing overall shopping experience.
  • Managed inventory levels, ensuring stock availability and organization on sales floor.
  • Trained new staff on customer service protocols and operational procedures.


Education

Bachelor of Science - Cybersecurity

Old Dominion University
Norfolk, VA
05-2029

High School Diploma -

Bruton High School
Williamsburg, VA
06-2024

Skills

  • Product sale strategies
  • Customer service
  • Listening skills
  • Relationship building
  • Computer system understanding
  • New hire training

Timeline

Satellite Communications System Specialist

Army National Gaurd
03.2024 - Current

Apprentice Technician

Discount Tire
06.2023 - Current

Retail Sales Associate

Great Wolf Lodge
11.2022 - 06.2023

Bachelor of Science - Cybersecurity

Old Dominion University

High School Diploma -

Bruton High School
Matthew Chestnut