Matthew Conley
Palmyra
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
10
10
years of professional experience
Work History
Event Specialist/Crew Leader
Skyline Tent Company
Charlottesville
03.2024 - Current
- Mastered defensive driving techniques to safely navigate through high-traffic areas.
- Ensured customers received their orders in a timely manner, providing excellent customer service at every opportunity.
- Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
- Demonstrated strong leadership skills by managing and motivating team members to increase productivity.
- Supervised crews to attain top-quality workmanship, efficiency, and employee satisfaction.
- Maintained a safe work environment by adhering to all safety regulations and protocols.
- Mentored crew members to drive development and reach company goals.
- Assigned breaks and job tasks to maximize team productivity.
- Resolved conflicts between team members through open communication and collaboration.
- Performed quality inspections of completed work to meet company standards.
- Monitored employee performance and provided constructive feedback for improvement.
- Uphold business practice standards by complying with company rules and regulations.
- Provided superior customer service while interacting with vendors and guests during events.
- Organized and managed multiple events with success, including vendor coordination, budgeting, and event set-up and tear-down.
- Managed event planning and execution using strong attention to detail and communication skills.
Field Engineer/Layout Tech
Kahn Company
Staunton
01.2022 - 03.2024
- Proficiently operated robotic total stations to ensure precise measurements in various types of commercial construction.
- Analyzed construction drawings, survey reports, maps and other provided data to plan and execute projects.
- Compiled information necessary to stake projects for construction, using engineering blueprints.
- Liaised with field superintendents to review safety, quality and construction execution plans and logistics.
- Achieved success in completing assignments within predetermined timeframes without compromising quality standards.
- Performed general office duties such as filing paperwork, answering phones calls, responding to emails.
Patient Service Representative
Firstsource Solutions
Charlottesville
01.2021 - 01.2022
- Performed patient registration and scheduling in a fast-paced environment with accuracy and efficiency.
- Ensured compliance with HIPAA regulations through proper handling of confidential patient information.
- Maintained strict confidentiality of protected health Information to comply with HIPAA regulations.
- Assisted patients with completing paperwork and understanding medical terminology.
- Answered phone inquiries from patients regarding their healthcare needs.
- Verified patient insurance coverage before scheduling appointments or providing treatment.
- Coordinated communication between patients, family members, medical staff, administrative staff, or regulatory agencies.
CDL Delivery Driver
Better Living Building Supply
Charlottesville
03.2016 - 08.2019
- Proficient in operating commercial vehicles, such as box trucks, flatbeds, and tankers.
- Developed strong communication skills while interacting with customers on a daily basis.
- Exhibited excellent time management skills when organizing multiple delivery routes each day.
- Consistently followed company policies related to route planning, vehicle maintenance.
- Adept at loading and unloading cargo using appropriate safety measures.
Education
Bachelor of Science (B.S.) - Project Management
Southern New Hampshire University
Manchester, NHAssociate in Science (A.S.) - Business Administration - Project Management
Southern New Hampshire University
Manchester, NHReferences
References available upon request
Timeline
Event Specialist/Crew Leader
Skyline Tent Company
03.2024 - Current
Field Engineer/Layout Tech
Kahn Company
01.2022 - 03.2024
Patient Service Representative
Firstsource Solutions
01.2021 - 01.2022
CDL Delivery Driver
Better Living Building Supply
03.2016 - 08.2019
Bachelor of Science (B.S.) - Project Management
Southern New Hampshire University
Associate in Science (A.S.) - Business Administration - Project Management
Southern New Hampshire University