Matthew Davies
Midlothian
Summary
Dynamic Operating Partner with a proven track record at Wood & Iron, enhancing operational efficiency and fostering a collaborative team environment. Skilled in training and coaching, I successfully implemented quality control measures and streamlined inventory management, resulting in improved employee retention and customer loyalty. A results-driven leader dedicated to achieving excellence.
Overview
13
13
years of professional experience
Work History
Operating Partner
Wood & Iron
03.2022 - Current
- Implemented quality control ts or services.
- Created a positive work culture with open communication and career development opportunities.
- Led a high-performing team, fostering an environment of collaboration and continuous improvement.
- Recruited and hired qualified candidates to fill vacancies.
- Managed budget implementations, inventory, employee reviews, training, and schedules.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Assistant Manger
Flying Pig
06.2012 - 03.2022
- Supervised day-to-day operations to meet performance, quality, and service expectations.
- Maintained a clean, safe, and organized environment for an enhanced customer experience.
- Developed strong working relationships with staff, fostering a positive work environment, and recognizing exceptional performances.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Interviewed, hired, and helped onboarding processes of new employees to maintain adequate staffing levels.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Education
Bachelor of Science - Mass Communications
Virginia Commonwealth University
Richmond, VA08-2012
Associate of Science - General Studies
John Tyler Community College
Midlothian, VA08-2008
Skills
- Training and coaching
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Effective leader
- Time management
- Customer relations
- Staff supervision
- Employee scheduling
- Labor cost controls
Timeline
Operating Partner
Wood & Iron
03.2022 - Current
Assistant Manger
Flying Pig
06.2012 - 03.2022
Bachelor of Science - Mass Communications
Virginia Commonwealth University
Associate of Science - General Studies
John Tyler Community College
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