Matthew Frederickson
Hampton
Summary
Accomplished Quality Assurance Supervisor with a proven track record at the US Army, adept in defect documentation and fostering cross-functional teamwork. Excelled in enhancing product testing protocols and quality control management, leading to significant quality improvements. Skilled in applying analytical thinking and problem-solving to achieve stringent quality standards and operational excellence.
Skilled in promoting team productivity through excellent communication and collaboration. Competent in defining test parameters, conducting evaluations and gathering data to identify defects.
Dynamic individual with hands-on experience in Quality Assurance and Aircraft Electrical Maintenance and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
20
20
years of professional experience
Work History
Quality Assurance Supervisor
US Army
08.2023 - 07.2025
- Monitored testing processes, test development and user acceptance testing.
- Assessed investigation reports of subordinate quality assurance personnel and addressed any procedural deviations.
- Collaborated with development team and reviewed technical specifications to create testing programs.
- Used Sharepoint Online to maintain database of test reports and calibration records.
- Prepared and interpreted Accreditation and Quality Assurance reports, complete with comprehensive analysis of testing and results, for development team.
- Oversaw onboarding and training of new employees to promote qualified and well-coordinated quality assurance team.
- Educated employees on specific QA standards and confirmed maintenance of standards.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Established and tracked quality department goals and objectives.
- Determined quality department standards, practices, and procedures.
- Applied coaching techniques and tools to support managers and team members in improving performance.
- Developed quality planning for multiple new product launches by verifying customer requirements and implementing in design and production.
- Recorded, analyzed, and distributed statistical information.
- Assured consistent quality of production by implementing and enforcing automated practice systems.
- Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans.
- Monitored staff organization and suggested improvements to daily functionality.
- Inspected products and worker progress throughout production.
- Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction.
- Implemented new quality assurance and customer service standards.
15F Aviation Electrician
US Army
07.2005 - 07.2025
- Performed scheduled and unscheduled inspections to check flight readiness of aircraft.
- Trained and oversaw new technicians' activities for proper repair and maintenance of avionic systems.
- Completed preventive and reparative maintenance on aircraft electronics and computer systems.
- Performed thorough visual and physical inspections of all electrical parts.
- Completed quality assurance checks for service work and completed documentation outlining updates.
- Instituted and enforced safety procedures to protect personnel and aircraft from risks and accidents.
- Designed and implemented new test procedures for improved avionics system performance.
- Assessed avionic system faults to identify and recommend corrective actions.
- Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Cultivated interpersonal skills by building positive relationships with others.
- Applied effective time management techniques to meet tight deadlines.
- Resolved problems, improved operations and provided exceptional service.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
- Learned and adapted quickly to new technology and software applications.
- Worked well in a team setting, providing support and guidance.
- Self-motivated, with a strong sense of personal responsibility.
Platoon Sergeant
US Army
03.2019 - 03.2021
- Managed over $2.3 million dollars worth of equipment during garrison and deployment operations.
- Conducted personal and professional counseling, routine inspections and physical fitness tests.
- Advised Maintenance Control Officer regarding needed repairs and material readiness.
- Trained, supervised and organized over 70 soldiers and personnel.
- Maintained health, welfare and combat readiness of personnel within platoon.
- Enforced technical and tactical training standards to accomplish unit mission objectives.
- Led team in developing strategic plans to meet operational objectives.
- Monitored and assessed mission progress and provided updates to command.
- Coordinated activities of subordinate personnel to support mission success.
- Planned and coordinated tactical movements of personnel and equipment.
- Conducted and oversaw interrogations, briefings and debriefings.
- Analyzed intelligence reports and identified potential tactical threats.
- Directed collection, organization and application of field intelligence and combat data to enhance troop safety and operational success.
- Devised and implemented battle plans to achieve tactical objectives.
- Created contingency plans to address unexpected tactical scenarios.
- Communicated with command centers to develop and execute tactical plans.
- Executed tactical operations with accuracy and control.
- Supervised manual and automated supply strategies, and connected with supply and data processing teams to facilitate communication and collaboration.
- Ordered, unloaded, sorted and tracked supplies and equipment needed for unit activities.
- Trained and mentored personnel in combat operations and tactics.
- Handled administrative requirements, maintained records and submitted operational reports.
- Integrated intelligence activities into other military operations, plans and programs.
- Directed tactical operations in complex and challenging environments.
- Developed and implemented plans to reduce risk to personnel and equipment during tactical operations.
Aircraft Technical Inspector
US Army
12.2018 - 03.2021
- Improved quality assurance procedures to minimize errors and increase effectiveness of inspections.
- Inspected and examined materials and finished parts and products for defects and wear to verify conformance with blueprints, diagrams, and template specifications.
- Identified repair and upgrade requirements needed to meet safety and quality standards.
- Upheld codes and regulations governing materials, processes, and procedures.
- Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
- Conducted detailed building structure inspections to identify and resolve potential risks.
- Provided technical support to production personnel.
- Provided feedback to production team regarding product quality.
- Assisted in developing inspection and testing protocols.
- Followed safety protocols while handling hazardous materials.
- Updated quality control records and reports.
- Operated and maintained testing equipment.
- Sampled products to verify compliance with standards
- Followed standard operating procedures for inspections and tests.
- Recommended architectural improvements, design solutions, and integration solutions.
- Utilized quality control software to track and analyze product data.
- Trained other workers in inspection and testing procedures.
- Recorded inspection and test results on data sheets.
- Investigated customer complaints to take necessary corrective actions.
- Examined products for imperfections and defects.
- Used analyzers, multimeters and power supplies to conduct diagnostic procedures.
- Repaired faults, reassembled products, and completed additional tests.
Education
Associate of Science -
Central Texas College
Killeen, TXHigh School Diploma -
Milford Senior High School
Milford04-2005
Skills
- Defect documentation
- Technical instruction
- Corrective action planning
- ISO standards
- Validation protocols
- Defect recording
- Quality inspection
- Supplier quality management
- Quality control management
- Cross-functional teamwork
- Training and mentoring
- Product testing
- Test plan development
- Sampling
- Correction action planning
- System debugging
- Testing feasibility
- Performance monitoring
- Application audits
- External audits
- Heavy machinery operation
- Sound decision-making skills
- Collaboration skills
- Problem-solving skills
- Technical documentation
- Usability testing
- Security testing
- Team collaboration
- Audit reports
- Risk management
- Test cases
- Analytical thinking
- Discretion
- Testing processes
- Quality assurance
- Test results analysis
- Standards interpretation
- Compliance certifications
- Verbal and written communication
- Internal audits
- Detail-oriented
- Test planning
- Data analysis
- Relationship building
- File management
- Regression testing
- Agile methodology
- Non-compliance assessments
- Public speaking
- Testing efficiency
- Finished product inspection
- Functional testing
- Application testing
- Technical reporting
- Quality improvements
- Defect tracking
- Establishing and enforcing policy
- Team leadership
- Test case development
- Project management
- Decision-making
- Performance testing
- Continuous integration
- Sound quality management techniques
- Production optimization
- Manual testing
- Materials inspection
- Consulting
- Quality system implementation
- Issue resolution
- Quality management systems
- Regulatory compliance
- Customer service
- Safety procedures
- Documentation and reporting
- Personnel management
- Communication proficiency
- Scripting languages
- System inspection
Timeline
Quality Assurance Supervisor
US Army
08.2023 - 07.2025
Platoon Sergeant
US Army
03.2019 - 03.2021
Aircraft Technical Inspector
US Army
12.2018 - 03.2021
15F Aviation Electrician
US Army
07.2005 - 07.2025
Associate of Science -
Central Texas College
High School Diploma -
Milford Senior High School
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