Summary
Overview
Work History
Education
Skills
Timeline
Generic

Matthew Gaylor

Staunton

Summary

Proven to excel in high-pressure environments, demonstrated at Amazon with exceptional problem-solving and organizational skills. Cultivated a positive team dynamic, enhancing productivity and efficiency. Achieved significant improvements in operational processes, showcasing adaptability and a commitment to excellence. Expert in customer service, ensuring satisfaction and loyalty.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

3
3
years of professional experience

Work History

PG

Amazon
08.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Responds well to urgency and prioritizing need to do tasks
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Cart and Air

Target Distribution
03.2024 - 05.2024

Drove a high rise lift, transporting freight to designated stow areas.


works well with urgency, as well as fast paced job function.


maintain a well organized area, as well as keeping PIT cleaned.


works well as an individual or as a team member depending on the work load.


pick up quick on new tasks assigned to me.




Cook

Applebee's
08.2022 - 03.2024
  • Cooked meals to meet customer dietary preferences and special requests.
  • Monitored food safety standards to uphold health regulations.
  • Engaged with guests to gather feedback and improve menu offerings.
  • Prepared diverse menu items by following standardized recipes and presentation guidelines.
  • Managed kitchen inventory for optimal stock levels and reduced waste.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Streamlined kitchen operations with effective communication and collaboration among team members.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
  • Supported kitchen staff training and development, leading to increased productivity and efficiency.
  • Collaborated with management team to develop new menu items.
  • Enhanced kitchen efficiency by streamlining prep work processes.

Cold Bottle Route Driver

Pepsi
07.2022 - 08.2022
  • Enhanced route efficiency by consistently analyzing and optimizing delivery routes.
  • Increased safety awareness by conducting regular vehicle inspections and adhering to traffic regulations.
  • Received, counted and inspected inventory for delivery.
  • Promoted company values through consistent demonstration of commitment to excellence during daily operations.
  • Maintained strong professional relationships with clients through effective communication and problem-solving skills.
  • Contributed to a positive workplace atmosphere by maintaining professionalism and courtesy when interacting with colleagues and supervisors alike.
  • Boosted productivity through proficient use of GPS devices and other navigational tools for efficient route planning.
  • Logged mileage, stops, orders and carton counts for each route.
  • Provided exemplary customer service while handling inquiries or complaints, fostering loyalty among clientele.
  • Handled cash transactions accurately, ensuring proper documentation and prompt payment processing for the organization.
  • Safeguarded company assets through vigilant monitoring of cargo integrity during transit, preventing losses due to theft or damage before reaching their intended destination.
  • Maintained accurate delivery records, ensuring all transactions were documented for accountability.

Case Packer

Hershey
04.2022 - 07.2022
  • Consistently met deadlines, prioritizing tasks effectively in a fast-paced manufacturing environment.
  • Collaborated with cross-functional teams to troubleshoot complex issues, enhancing overall operational efficiency.
  • Reduced downtime by troubleshooting and resolving case packer issues promptly.
  • Streamlined communication between team members, fostering a collaborative work environment for improved productivity.
  • Continuously sought opportunities for professional growth and development, attending relevant training sessions to enhance skills in case packing operations.
  • Enhanced production efficiency by optimizing case packer machine settings and routine maintenance.
  • Minimized wasted materials by ensuring proper setup and calibration of the case packing machinery.

Cashier

7-eleven
10.2021 - 02.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Education

High School Diploma -

Waynesboro High School
Waynesboro, VA
06-2007

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Excellent communication
  • Critical thinking
  • Computer skills
  • Organizational skills
  • Calm under pressure
  • Active listening
  • Organization and time management
  • Decision-making
  • Problem resolution

Timeline

PG

Amazon
08.2024 - Current

Cart and Air

Target Distribution
03.2024 - 05.2024

Cook

Applebee's
08.2022 - 03.2024

Cold Bottle Route Driver

Pepsi
07.2022 - 08.2022

Case Packer

Hershey
04.2022 - 07.2022

Cashier

7-eleven
10.2021 - 02.2022

High School Diploma -

Waynesboro High School
Matthew Gaylor