Matthew Lashley
Roanoke
Summary
Highly motivated and experienced professional with a strong drive for embracing new challenges in diverse work settings. Thrives in fast-paced and ever-changing environments, adept at adapting quickly and effectively. Proven track record of success, ready to bring expertise to contribute to the growth and success of any organization.
Overview
8
8
years of professional experience
Work History
Sales Engineer
Lee Hartman and Sons, Inc.
01.2024 - Current
- Established long-term relationships with key clients for repeat business and referrals, cultivating a strong network within the industry.
- Identified sales opportunities by assessing environment and devising and implementing winning strategy.
- Developed customized proposals that demonstrated a clear understanding of client requirements and offered compelling solutions to meet their unique needs.
- Identified and supported resale opportunities to achieve sales plans.
- Gathered valuable feedback from clients on product performance, sharing insights with engineering teams for continuous improvement efforts.
- Provided technical troubleshooting and problem solving for clients with installed equipment or system issues.
- Gained customer acceptance by demonstrating cost reductions and operations improvements.
- Provided technical support to customers during pre-sales consultations, addressing concerns, and offering solutions tailored to their needs.
- Collaborated closely with internal teams to deliver top-notch customer service, ensuring seamless implementation of products and services.
Sound and Media Director
New Life Christian Ministries
08.2017 - Current
- Over See, train, schedule Volunteers in the Sound booth.
- Maintain all A/V Equipment for each department
- Lighting
- Projection, ProPresenter 6 & 7, Scriptures, Pictures, Videos and other teaching resources or announcements.
- Sound Systems for Main sanctuary, Children's Church, Teen/Youth Ministry, Outdoor/Travel.
- Perform Equipment Maintenance as necessary
- Ensure all equipment is operating and purpose equipment replacement plans as necessary to prevent down time equipment that would interfere with Services.
- Live Streaming equipment
- Oversee Production of Live Stream
- Oversee other responsibilities and tasks as assigned
Retail Manager
Lee Hartman And Sons, Inc.
03.2020 - 01.2024
- Exhibited excellent people skills during interaction with employees and customers.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Controlled store inventory
- Exceeded sales goals and accomplished business objectives by promoting target products.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Work with Churches and K12 to develop A/V systems that meet their needs
- Assist with installation of systems both Commercial and Residential as needed.
- Help Trouble shoot issues that arise and offer solutions to the issue even if that solution doesn't lead to a sale, with our focus being on customer service.
Shipping and Receiving Manager
Lee Hartman And Sons, Inc.
07.2019 - 03.2020
- Pulled, verified and packaged items for shipment.
- Maintained positive relationships with representatives of UPS, FedEX, USPS and DHL shipping companies.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
- Communicated with vendor representatives to resolve damaged shipments and item shortages.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Carpet Cleaning Manager
Robert's Cleaning And Restoration
07.2018 - 07.2019
- Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.
- Cleaned Customer Property with attention to detail to ensure customer satisfaction.
- Communicated with customers every step of the way to ensure they knew when we were cleaning, and what we were doing while in their homes or businesses.
Unarmed Head Security Officer
Assurance Building Security
06.2016 - 08.2017
- Directed guests around building and answered accessibility questions.
- Responded quickly to incidents and assessed active situations for security concerns.
- Kept up with Security Reports to ensure other security officers and company complied with all legal requirements for reporting.
- Other responsibilities similar to the roll of an assistant manager, as assigned.
Education
High School Diploma -
Patrick Henry High School
Roanoke, VA06.2016
Skills
- Problem Anticipation and Resolution
- Policy Development and Enforcement
- Records Organization and Management
- Business Leadership
- Focus and Follow-Through
- Originality and Creativity
- Proper Equipment Usage
- Cable Pulling
- Motivational Leadership
- CTS-D Certification
- Sales team support
- Technical consulting
- Sales process optimization
- Solution selling
- Competitor research
- Organization skills
- Needs analysis
- Field consulting
- Program management expertise
- Bid preparation
- Microsoft Office Suite
- Trustworthy
- Product Demonstration
- CRM Software
- Problem-solving abilities
- Reliability
- Team building
- Product knowledge
- Professionalism
- Time management abilities
- Adaptability
- Project Management
- Customer Retention
- Client acquisition
- Customer Needs Assessment
- Problem-solving aptitude
- Pipeline Development
- Account Management
Timeline
Sales Engineer
Lee Hartman and Sons, Inc.
01.2024 - Current
Retail Manager
Lee Hartman And Sons, Inc.
03.2020 - 01.2024
Shipping and Receiving Manager
Lee Hartman And Sons, Inc.
07.2019 - 03.2020
Carpet Cleaning Manager
Robert's Cleaning And Restoration
07.2018 - 07.2019
Sound and Media Director
New Life Christian Ministries
08.2017 - Current
Unarmed Head Security Officer
Assurance Building Security
06.2016 - 08.2017
High School Diploma -
Patrick Henry High School
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