Matthew Luppens

Newlands Management

06.2018 - Current

Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
Reviewed monthly sales and performance reports to support operational planning and strategic decision-making.
Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
Oversaw aspects of maintenance, inventory and daily activity management.
Supervised cashiers in processing credit, debit, and cash payments to streamline sales.
Handled scheduling for store shifts across 7-day work weeks to achieve adequate staffing.
Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.