Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Matthew McDowell

Sandston

Summary

Detail-oriented and results-driven warehouse worker with over seven years of hands-on warehouse experience, including roles in leadership, inventory coordination, and order selection. Proven ability to lead teams, streamline inventory operations, and ensure accurate, timely order fulfillment. Strong background in customer service and logistics, including pharmacy returns and delivery driving. Known for problem-solving, team building, and improving operational efficiency in fast-paced environments.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Inventory Coordinator, Warehouse Lead, Order and Layer Line Selector

Reyes Beverage Group
09.2022 - Current
  • Supervised daily warehouse operations, focusing on order picking, shipping, and cleanup tasks.
  • Trained and mentored warehouse associates to achieve productivity targets.
  • Managed inventory accuracy through regular audits and cycle counts.
  • Investigated and resolved inventory discrepancies to enhance reporting precision.
  • Utilized VIP and Excel for efficient tracking and reporting of inventory data.
  • Accurately selected customer orders in a high-volume environment.
  • Achieved strict productivity and accuracy benchmarks consistently.
  • Operated pallet jacks, forklifts, and RF scanners to efficiently locate and move inventory.

Warehouse Worker

kroger distribution center
06.2021 - 09.2022
  • Loaded and unloaded delivery trucks with precision and care.
  • Conducted audits on built pallets to ensure 100% accuracy.
  • Trained new hires on warehouse procedures and equipment operations.
  • Actively participated in safety team initiatives and promise team activities.
  • Selected orders efficiently to meet operational demands.
  • Ensured adherence to safety protocols during machinery operation.

Order Selector

RCCB
11.2019 - 06.2021
  • Selected and organized orders for timely distribution to retail partners.
  • Assisted in training new staff on safety protocols and order selection processes.

Order Selector

Loveland Dist./Reyes Beverage Group
06.2017 - 11.2019
  • Trained new staff on order selection procedures and safety protocols.
  • Supported personnel with loading and unloading tasks as required.
  • Picked cases efficiently and accurately to maintain productivity.
  • Completed replenishment tasks to ensure optimal stock levels.

Returns Clerk / Delivery Driver

Westwood Pharmacy
10.2014 - 06.2017
  • Processed and documented pharmaceutical returns, ensuring compliance with regulations.
  • Delivered medications and supplies to clients on assigned routes.
  • Maintained a clean driving record and upheld patient confidentiality standards.

Customer Service Representative / Assistant Manager

McDonalds
01.2009 - 01.2014
  • Delivered excellent customer service and resolved escalated customer concerns.
  • Managed store operations, including inventory and staff supervision as Assistant Manager.
  • Trained and coached team members, contributing to increased sales and customer satisfaction.

Education

High School Diploma -

New Kent High School
06-2008

Certificate - Welding

Richmond Tec Center
06-2008

Skills

  • Management and team leadership
  • Inventory management and cycle counting
  • Order selection and fulfillment
  • Shipping & Receiving Operations
  • Returns processing and delivery logistics
  • Customer service and conflict resolution
  • VIP, RF scanners, Microsoft Excel
  • Auditing processes
  • Team leadership
  • Problem solving
  • Stock control

Certification

  • Forklift
  • Pallet Jack
  • Scissor Lift
  • Trainer

Timeline

Inventory Coordinator, Warehouse Lead, Order and Layer Line Selector

Reyes Beverage Group
09.2022 - Current

Warehouse Worker

kroger distribution center
06.2021 - 09.2022

Order Selector

RCCB
11.2019 - 06.2021

Order Selector

Loveland Dist./Reyes Beverage Group
06.2017 - 11.2019

Returns Clerk / Delivery Driver

Westwood Pharmacy
10.2014 - 06.2017

Customer Service Representative / Assistant Manager

McDonalds
01.2009 - 01.2014

High School Diploma -

New Kent High School

Certificate - Welding

Richmond Tec Center
Matthew McDowell